Licenses expired on renewed Pro Tools Subscription

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Licenses expired on renewed Pro Tools Subscription

04-17-2020, 09:26 PM

Willin2reck Willin2reck is offline

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Join Date: Jul 2010

Location: Miami

Posts: 17

Licenses expired on renewed Pro Tools Subscription

I tried opening a session today and It said I don't have an active license. When my ilok manager opened, my license was listed as "unavailable" and showing as expired. I renewed my subscription February 10th, and my monthly payments have gone through just fine. my license is set to renew feb 10th 2021. Not sure what to do at this point.

case # 03928155

Please help

Last edited by jeffro; 04-20-2020 at 05:51 PM. Reason: Solved via support case.

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