Help! DAE 1115 Error

[orjo]

Just bought a brand new computer and installed PT 7.4. But when launching PT I got this error message DAE 1115...

I've optimized the computer in all steps, described in avid.com, tried different USB ports, but I can’t work it out.

I need help, is there anybody who knows about this issue?

I use M-box 2 USB
OS, Windows XP Pro, SP3
Intel Core™ i3 Dual Processor i3-540, 3.06Ghz
ASUS P7H55-M PRO, Socket-1156
HHD, SATA 6Gb/s (SATA 3.0), 500GB, 7200RPM
3,5 GB RAM

[TOM@METRO]

Have you read through this?

If so, it may be time to post a Sandra report on your computer as suggested here.

[orjo]

…yes, I've gone through the knowledge base. Gonna download Sandra Lite and post a report. Thanks Tom

[Gwydion]

I'm having the same problem with my Mbox2 and PT 7.4.

When I launch PT after a reboot it gives me a DAE error-1115 and shuts down. With second time (most of the time) it launches ok, but there's a digital noise (some kind of click) on the background, witch messes up my recordings and often the program also crashes.

It seems that the error may be caused by many things, but i've tried all the fixes i found online and nothing has worked. I have tried updateing the program and iLock drivers, but i get the same error everytime. I have also tried different Usb-cables and ports and I have reinstalled software and drivers several times. In fact only one USB-port works at all with my mBox (with others the PT doesn't recognize the hardware and lights in mbox are not bright).

I have a pretty new computer so is there maybe a compactibility issue? I have also tried running PT in Windows 7 (now i have Xp) but the whole system crashed (most of the time) when i plugged mbox 2 in. Sometimes (rarely thou) in Win7 the PT worked fine for some time but it was very unstable.

I have currently xp and win7 installed on different partitions of the same 1Tb hard drive (I installed xp just to get mBox work) and i'm using a dualboot system. Could that be an issue? At the moment I have PT and drivers installed only in Xp.

Thank you for your answers.



Sandra Lite information:
< Computer >
Model: System manufacturer System Product Name
Workgroup: WORKGROUP
Host Name: computer
User: Dan

< Processor >
Model: Intel(R) Core(TM) i5 CPU 760 @
2.80GHz
Speed: 3GHz
Cores per Processor: 4 Unit(s)
Threads per Core: 1 Unit(s)
Type: Quad-Core
Integrated Data Cache: 2x 32kB, Synchronous, Write-Thru, 8-way, 64
byte line size, 2 threads sharing
L2 On-board Cache: 2x 256kB, ECC, Synchronous, ATC, 8-way, 64
byte line size, 2 threads sharing
L3 On-board Cache: 8MB, ECC, Synchronous, ATC, 16-way, Exclusive,
64 byte line size, 4 threads sharing

< Computer >
Mainboard: Asus P7P55 LX
BIOS: AMI 0905 05/24/2010
Bus(es): ISA X-Bus PCI PCIe IMB USB i2c/SMBus
Multi-Processor (MP) Support: No
Multi-Processor Advanced PIC (:Yes
Total Memory: 2GB DIMM DDR3

< Chipset >
Model: ASUS Core (Clarksfield/Lynnfield) DMI
Front Side Bus Speed: 2x 2.41GHz (4.82GHz)

< Chipset >
Model: Intel Core Desktop (Lynnfield) UnCore
Front Side Bus Speed: 2x 2.41GHz (4.82GHz)
Total Memory: 2GB DIMM DDR3
Channels: 1
Memory Bus Speed: 2x 670MHz (1.34GHz)

< Memory Module(s) >
Memory Module: A-Data 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-
9-9-25 4-34-10-5)

< Video System >
Video Adapter: NVIDIA GeForce GTX 460 (336 SP 1.4GHz, 1GB,
PCIe 2.00 x16)

< Graphics Processor >
OpenCL Processor: NVIDIA GeForce GTX 460 (336SP 7C 1.4GHz, 1GB)
CUDA Processor: NVIDIA GeForce GTX 460 (336SP 7C 1.4GHz, 1GB)

< Storage Devices >
Seagate ST31000528AS (1TB, SAT:932GB (C:) (D:) (E:) (F:)
HL-DT-ST DVDRAM GH22NS40 (SATA:N/A (G:)

< Logical Storage Devices >
System Rev (C:): 100MB (NTFS) @ Seagate ST31000528AS (1TB,
SATA300, 3.5", 7200rpm)
Hard Disk (D:): 541GB (NTFS) @ Seagate ST31000528AS (1TB,
SATA300, 3.5", 7200rpm)
Hard Disk (E:): N/A @ Seagate ST31000528AS (1TB, SATA300,
3.5", 7200rpm)
Hard Disk (F:): 195GB (NTFS) @ Seagate ST31000528AS (1TB,
SATA300, 3.5", 7200rpm)
Optical Drive (G:): N/A @ HL-DT-ST DVDRAM GH22NS40 (SATA150, DVD+-
RW, CD-RW, 2MB Cache)

< Peripherals >
LPC Hub Controller 1: ASUS P55 LPC Interface Controller
LPC Legacy Controller 1: T0 B3-53
Audio Device: ASUS P55/PM55/3400 High Definition Audio
Audio Codec: VIA 0397h
Audio Device: nVidia GF104 High Definition Audio Controller
Audio Codec: nVidia 0012h
Audio Codec: nVidia 0012h
Audio Codec: nVidia 0012h
Serial Port(s): 1
Disk Controller: ASUS P55/PM55/3400 4 port SATA IDE Controller
Disk Controller: ASUS P55/PM55/3400 2 port SATA IDE Controller
Disk Controller: ASUS PATA IDE Host Controller
USB Controller 1: ASUS P55/PM55/3400 USB2 Enhanced Host
Controller
USB Controller 2: ASUS P55/PM55/3400 USB2 Enhanced Host
Controller
SMBus/i2c Controller 1: Intel 801xx/63xx SMBus

< Network Services >
Network Adapter: Realtek PCIe GBE Family Controller - Packet
Scheduler Miniport (Ethernet, 100Mbps)

< Power Management >
Mains (AC) Line Status: On-Line

< Operating System >
Windows System: Microsoft Windows XP Professional
(Service Pack 3)
Platform Compliance: x86

[sw rec]

Doesn't look like either of you is using a secondary hard drive for recording.
Gwydion should start (his/her) own thread though.....

[orjo]

I've solved my DAE 1115 problem. I have spent several hours reading on internet about this issue and come across this thread: http://duc.avid.com/showthread.php?t=266067&mode=linear

So I bought a PCI USB 2.0 card, reinstalled PT and it works

[Gwydion]

I did exactly the same thing and the problem was solved.

Thank you very much for sharing the information.

[lincolnboy71]

Gwydion, . .I know you posted about this issue months ago, but I am having the same exact issue. Just upgraded with a P7H55 M PRO, with Intel i5 1156 Lynnfield 760. I have PT 6.8.1, so I have to run XP- and I thought it would all be great. Started with the DAE 1115 error and ticking metronome while PT was running, it would usually error out, then I would open it a second time and PT would run, but the tick continued. My Mbox2 actually wont work with any new MB usb ports... .mindnumbing that this stuff isnt backwards compatible for the money u spend. .. Mbox will only work on the original front panel ports of my case.. . But it still has the issue. I am going to try to put in a USB PCI card, I have an older 2 port LAN card from another computer, its about 6 yrs old. But I dont have any install CD for it, but i am reading that XP will often install the card on its own with no CD. . . .did u have to install CD drivers with ur new USB card?. . if so, I'll have to buy a new one and hope this all works out. I've spent alot of money and I cant afford WIndows 7 and PT 9 all at once right now LOL!! - any input would be great and helpful - Lincolnboy71