Beware! 8.0.4 Audio Suite broken

[subwoof]

I just spent 90 minutes with Digi (Avid) only to be told there is an "issue" popping up with 8.0.4 and Audio Suite. On my system, I am getting -7453 errors when trying to preview. On some plugins like Pitch N' Time Pro and Izotope RX, they simply don't preview, and then they render out a blank file. Some of the Digi plug ins work, but I get an "Access Violation" error, and sometimes Pro Tools just quits.

I sent in the error log to them, and they are going over it. In the mean time, they told me to go back to 8.0.3 cs2. They also recommended that my colleagues here in town not go to 8.0.4 yet until they do more research into Audio Suite issues.

It may work for you, but have your 8.0 installer disc handy just in cast you need to regress!!

[DrFord]

Good look homie-
I will postpone the updating process!

[GS-DK]

What is your system.....It seems to work here. I have a HD 2 - 10.6.3 on a MacPro 2 X 2.8 Quad Core

[subwoof]

I am running a MacPro OS 10.6.3, 2 x 2.8 Ghz Quad-Core Intel with 8 megs of ram. Pro Tools HD 6, Magma Expansion Chassis, D-Command, Mojo, etc.

I have downgraded back to 8.0.3 cs2, and everything is working great again! No errors in Audio Suite. I will stick with this until I hear back from Avid.

I'm glad your's is working!

[SessionKat]

Its likely this is dependent on some 3rd party component(s), as many of us in-house and others can not reproduce unless we have IZotope Audiosuite installed...

Stay tuned.

-tv

[DGould]

We have discovered a problem with 8.0.4 specifically to do with -7453 errors when previewing iZotope AudioSuite plug-ins. We have today posted a warning about it on the download pages. Thank you for helping to bring it to our attention.

We suggest that iZotope users remain on 8.0.3cs2 until this issue is resolved. At time of writing it is our understanding that this issue only affects users with iZotope plug-ins installed (even if the problem is manifesting itself with other plug-ins).

We will provide an update as soon as we have more information.

Thank you for your patience.

[subwoof]

Thank you DGould for your reply. I'm glad it is just limited to Izoptope. Hopefully they will have a fix for this. For now, I will stay with 8.0.3.

Thanks!

[Rich Breen]

Originally Posted by DGould

...We suggest that iZotope users remain on 8.0.3cs2 until this issue is resolved. At time of writing it is our understanding that this issue only affects users with iZotope plug-ins installed (even if the problem is manifesting itself with other plug-ins).

We will provide an update as soon as we have more information.

Thank you for your patience.

Cr*p! Thanks for the heads up - I guess we're stuck with 8.0.3 and the dreaded Canopus crash until this gets sorted out....

best,
rich

[CPettigrew]

Rich,

For some reason, I've found that if I plug my Canopus into the fw400 in the back of the Mac Pro (rather than the front fw400) the crashes seem to have gone away. I have the 110, use the 4-6 connector from the front, and also use an a/c adapter and always keep it plugged in. Like I said, for some reason, those annoying Canopus crashes have gone away.

Craig

[Rich Breen]

Originally Posted by CPettigrew

Rich,

For some reason, I've found that if I plug my Canopus into the fw400 in the back of the Mac Pro (rather than the front fw400) the crashes seem to have gone away. I have the 110, use the 4-6 connector from the front, and also use an a/c adapter and always keep it plugged in. Like I said, for some reason, those annoying Canopus crashes have gone away.

Craig

Hey Craig! Wish it were so here...

Thanks though!

rich