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  #1  
Old 06-28-2017, 05:49 AM
Moviesound Moviesound is offline
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Default 16 Softkeys not active

The 16 software buttons underneath the iPad are never lit & active unless I press the bottom left one to de-select them and then press again to re-select them. Then they become lit and active. Have to do this every single time

Anyone else getting this with Eucon 3.6.1?
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  #2  
Old 06-28-2017, 06:34 PM
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EddieJones EddieJones is offline
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Default Re: 16 Softkeys not active

Is this with PT and have you customized your Appset ?
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  #3  
Old 06-28-2017, 08:02 PM
dez811 dez811 is offline
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Default Re: 16 Softkeys not active

I have the same issue seems like it times out or something. also using 3.6.1 and Latest Pro Tools

Last edited by dez811; 06-28-2017 at 08:04 PM. Reason: other
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  #4  
Old 06-29-2017, 01:27 AM
Moviesound Moviesound is offline
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Default Re: 16 Softkeys not active

This is with Pro Tools (11) but with the latest applet and after resetting all Eucon and PT prefs. I also don't get the correct functionality with the left edit bank. Write, touch, latch, touch latch, read all do the same thing. They cycle between the modes instead of choosing their respective mode. Trim does not work at all

Unselecting 'dock automation mode follows attention channel' renders the buttons inactive
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  #5  
Old 06-29-2017, 01:48 AM
Moviesound Moviesound is offline
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Default Re: 16 Softkeys not active

Can't get the left bank working as it should but have worked out when/why the soft keys stop working.
Whenever I click outside of PT (finder, safari etc) they stop functioning and stop illuminating. I thought selecting assign/lock to application/entire surface would fix this but it doesn't
Can anyone else replicate this?
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  #6  
Old 06-29-2017, 06:01 AM
dez811 dez811 is offline
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Default Re: 16 Softkeys not active

I can confirm i have 2 artist mix also and the lights go off if I click on desktop or another program even though I have them locked to pro tools.
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  #7  
Old 10-07-2017, 12:28 AM
Mark Ziebarth Mark Ziebarth is offline
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Default Re: 16 Softkeys not active

And? Did the beta solve the problem?


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  #8  
Old 10-07-2017, 01:04 AM
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EddieJones EddieJones is offline
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Default Re: 16 Softkeys not active

Yes it did.
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  #9  
Old 10-07-2017, 01:32 AM
Raphie Raphie is offline
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Default Re: 16 Softkeys not active

Great! when is 3.7 due for public release?
is there already a changelog to be shared?
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  #10  
Old 10-22-2017, 10:52 PM
mattrixx mattrixx is offline
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Default Re: 16 Softkeys not active

Has anyone else noticed the soft keys are going inactive again when returning from another app?
The Lights remain active, but the function of the buttons stops working until you hit "soft keys" (far left bottom button, twice.
I don't remember this being a problem in the beta Eddie ??
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