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  #1  
Old 10-29-2013, 12:56 AM
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mgoorevich mgoorevich is offline
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Default MDW EQ v5 disappeared from the Avid store

Yesterday I was trying to purchase an upgrade and was unsuccessful to complete the checkout process either with my CC or PayPal.
Today it disappeared from the store at all.
What's going on?
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  #2  
Old 10-29-2013, 03:33 AM
WorldStudios WorldStudios is offline
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Default Re: MDW EQ v5 disappeared from the Avid store

There is a working beta since 3 weeks back. Perhaps it is being released now?
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  #3  
Old 10-29-2013, 03:50 AM
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mgoorevich mgoorevich is offline
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Default Re: MDW EQ v5 disappeared from the Avid store

Quote:
Originally Posted by WorldStudios View Post
There is a working beta since 3 weeks back. Perhaps it is being released now?
What, you mean they will charge for upgrade to v5 AAX 64 Bit more than 32 one?
Or it will be a version 6?
I thought v5 owners are eligible for a free 64 bit upgrade.
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  #4  
Old 10-29-2013, 07:31 AM
Neil Pickles Neil Pickles is offline
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Default Re: MDW EQ v5 disappeared from the Avid store

If this would go 64 bit and if they can fix the delay compensation bug, then I could do some mastering finally in PT11 and FTRTB would make me VERY VERY HAPPY oh I also need Slate VTM
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  #5  
Old 10-29-2013, 11:01 AM
WorldStudios WorldStudios is offline
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Default Re: MDW EQ v5 disappeared from the Avid store

Quote:
Originally Posted by mgoorevich View Post
What, you mean they will charge for upgrade to v5 AAX 64 Bit more than 32 one?
Or it will be a version 6?
I thought v5 owners are eligible for a free 64 bit upgrade.
I have no idea. I also have no idea how you came to these wild guesses from what I wrote. There is a beta version that works in pt11 hd as well as native. That is all I know.
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  #6  
Old 10-29-2013, 11:23 AM
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John_Toolbox John_Toolbox is offline
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Default Re: MDW EQ v5 disappeared from the Avid store

There is apparently something wrong with the store. The studio I work for just tryed to upgrade and the activation code we got didn't work. I'm not sure what the problem is, but will let you know if/when I find anything out.
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  #7  
Old 10-29-2013, 01:25 PM
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mgoorevich mgoorevich is offline
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Default Re: MDW EQ v5 disappeared from the Avid store

This is what I got from the Avid official support:

Hello Michael,

We are sorry to hear you're experiencing difficulties on our store.

To our surprise we found our this morning that a technical issue has
been discovered and we can no longer sell these products on the store:

9511-65407-00 MDW Hi-Res Parametric EQ v5 - Download (Full)
9511-65408-00 MDW Hi-Res Parametric EQ v5 - Download (Upgrade)

We haven't been informed if they'll be back on store in the future, it
looks like they won't.

Once again, we apologize for the inconvenience.

Best regards,
Maggie
arvato systems GmbH
Director: Birger T. Aasland | Beate Bruelheide | Dr. Michael Pesch
Court located: Gütersloh HRB3981


WTF!
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  #8  
Old 10-29-2013, 01:44 PM
Tobias Eichelberg Tobias Eichelberg is offline
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Default Re: MDW EQ v5 disappeared from the Avid store

That's not AVID, that's Arvato Systems GmbH.
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  #9  
Old 10-29-2013, 03:44 PM
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mgoorevich mgoorevich is offline
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Default Re: MDW EQ v5 disappeared from the Avid store

Quote:
Originally Posted by Tobias Eichelberg View Post
That's not AVID, that's Arvato Systems GmbH.
Arvato System US and Arvato Systems GmbH sell all the Avid software in US and rest of the world accordingly.
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Michael Goorevich

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www.goorevich.com

PT HD⎪N v2024.3 Ultimate ● macOS Ventura 13.6.3
MacPro 7.1 (2019) 3.2GHz Intel Xeon W 16-Core ● 96 GB RAM
MTRX Studio + DADman 5.7.0.1 + MOM ● Sync HD ● AJA Kona LHi referenced by AJA GEN10 ● D-Command ES24
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  #10  
Old 11-17-2013, 02:54 PM
yellowshaman yellowshaman is offline
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Default Re: MDW EQ v5 disappeared from the Avid store

Strange things are happening these days
with BOTH GML hardware and software...

To be honest as a long time user and supporter
I´m a bit concerned.
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