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Avid Pro Audio CommunityHow to Join & Post Community Terms of Use Help Us Help YouKnowledge Base Search Community Search Learn & Support |
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#1
10-21-2019, 08:11 PM
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System ID for Pro Tools?
This forum is very helpful.
i have one other question. When I sign in to my Avid.com account I can see all of my products. I purchased a Perpetual License for Pro Tools a few years ago. Under my Pro Tools tab it shows 2 system Id's. One expired and the other current. I am not sure how I have 2 system ID's and am unsure which one to enter when I am asking for help. The perpetual license system ID shows an expired software and support plan, but I purchased a plan that is still current. Any idea which System Id i should reference when asking for help? Thanks to the moderators who have escalated my other question with Avid.I appreciate it! Clarkston Guy 
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