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Old 09-04-2020, 02:27 PM
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Exclamation Voice count incorrectly limited in Pro Tools 2020.9

Pro Tools software users who install 2020.9 will experience a limitation of 64 stereo tracks that can be played back in their sessions, when they should have the ability to create 128 tracks (up to 48kHz) in either mono or stereo widths.

We know this has directly affected many users, and we are deeply sorry for the significant inconvenience caused. Please know that this was in no way intentional on our part, the team has identified the root cause of the problem and already fixed it.

We are now in the process of creating updated software builds and have to go through a round of testing before we can release them to the public. We expect this process to be completed in a matter of a few days. It is likely that the MacOS version will be made available slightly earlier than the Windows version due to the build process, but we’re doing everything we can and have mobilized our teams to work through the weekend to get them both out the door as quickly as possible.

In the meantime, version 2020.5 is available in our download center (linked from my.avid.com), so users needing larger voice counts can easily revert to that version until we have an update.

UPDATE 9/9: avid.secure.force.com/pkb/articles/readme/Pro-Tools-20-9-Voice-Count has been updated to reflect the fixed version (2020.9.1).
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Last edited by Avid; 09-09-2020 at 12:07 PM. Reason: Fixed in 2020.9.1
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