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#1
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no auth.code
how do i go about receiving one?
this is so strange because i baought my upgrade yesterday from GC i unstilled PT 7.4 and i installed PT 8..it worked didnt ask me for a code what so ever. I was having problems with PT where when i tried to open a new session it would crash so i totally uninstalled PT and reinstalled it and thats where im running into this code problem there NO code at all and i dont know how to get one..can someone help? |
#2
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Re: no auth.code
If your new product is missing an authorization code please be sure to register and contact Digidesign Customer Service Administration with complete details of your situation:
http://www.digidesign.com/tsr |
#3
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Re: no auth.code
thanks for that i just sent it.
The weird thing is that when i uninstalled 7.4 last night and installed PT 8 it worked just fine, but due to a problem pro tools kept crashing when i tried opening a session so uninstalled it and and reinstalled it and now im running into this problem why is that? |
#4
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Re: no auth.code
how long will it be untill i receive a response?
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#5
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Re: no auth.code
this is extremtly frustrating is there anyway phone number i can call to get a auth. code? i really want o get up and running this is extremely discouraging.
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#6
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Re: no auth.code
Yeah, my boxed upgrade's auth card was blank too. Pretty sloppy work on Digi's part. On hold for customer service for appx thirty minutes right now. LAME.
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#7
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Re: no auth.code
There should be an activation code in the box that you can use to go to the digidesign website and get an authorization code for the software.
Do you have this card with the activation code? Also, are you on the Leopard OS? PT8 will not work with Tiger. DigiCS |
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