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#1
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Avid HDX driver
Installed HDX into MP7.1 slot 5 with no interface connected.
Driver is installed (HD Driver 2020.12.) Computer and Digitest not seeing HDX and and saying driver not installed. Other issue is HDX card is invalid every time entered from Yellow card into Avid registration site. Entered correctly, sent pictures of card and invalid registration screen dump. Waiting for Avid to answer. |
#2
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Avid HDX driver
Make sure the MacOS isn’t blocking the installation of the driver. Open the security control panel and keep an eye on in that while you install the driver again.
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Pro Tools Ultimate, HDX3 & MTRX + HD MADI 7,1 MacPro, 3.2GHz 16-core, OSX 10.15 S6 M40 48-5, panners, MPM,Dolby Atmos RMU AJA Kona LHi, Sync HD www.ToolshedAudioPost.com www.TheToolshedStudio.com Certified for Dolby Atmos Home Entertainment |
#3
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Re: Avid HDX driver
Nothing pops up in the security control panel but the panel does disappear during the install.
Same Computer/OS as what you are using. Question: As mentioned above I'm not connected to an interface just looking at PCIe driver installation and for slot 5 showing no driver installed. |
#4
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Re: Avid HDX driver
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What about when you launch pro tools? Nothing listed under hardware?
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Pro Tools Ultimate, HDX3 & MTRX + HD MADI 7,1 MacPro, 3.2GHz 16-core, OSX 10.15 S6 M40 48-5, panners, MPM,Dolby Atmos RMU AJA Kona LHi, Sync HD www.ToolshedAudioPost.com www.TheToolshedStudio.com Certified for Dolby Atmos Home Entertainment |
#5
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Re: Avid HDX driver
Also, can you see the HDX card listed (as Other multimedia) from System Information -> PCI?
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https://lukehoward.com/ |
#6
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Re: Avid HDX driver
There is a known problem with HDX cards being recognised. It might be the issue. If you dig up the 2020.12 read me PDF on the avid website, it contains a couple of terminal commands to straighten it out.
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Pro Tools Ultimate 2024.3. OSX 13.6.5. Win 10. HD Native. Lynx AES16e. Lynx Aurora 16. i9-13900KF. ASRock Z690 Steel Legend. 64GB Ram. AMD Vega 64. BM Decklink. Dolby Atmos Renderer 5.2. Trinnov D-Mon. D-Command. |
#7
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Re: Avid HDX driver
I had several issues when trying to install the driver. I tried installing and uninstalling numerous times, no change. I thought I had missed the prompt when I was supposed to allow install on OSX.
Not sure why but what fixed my issues was uninstalling and deleting the disk image, then redownloading the driver from Avid. Once I tried an install with the “fresh” disk image it worked.
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Mac Studio Ultra 64Gb Ram Protools 2021.12 Ultimate HDX 1 HD Native HD Omni HD 8x8x8 HD 16x16 S1 x3 |
#8
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Re: Avid HDX driver
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I tried the terminal command listed on the Avid site ........did not work. Thanks, |
#9
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Re: Avid HDX driver
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Yes.... Under the PCIe information for driver installed for slot #5 it says......"no". |
#10
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Re: Avid HDX driver
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Did this method and now noticed OS security blocking load....All good. under system report PCI tab now show driver is installed by "yes" but hoovering over slot panel it still conveys generic audio? odd. Digitest identified card and HDX checks out. Computer identified HDX but not available in PT. Thanks for all the help..... Avid support no where to be found..... Last edited by corp; 02-17-2021 at 01:42 PM. |
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