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#1
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Soft Keys Go Unresponsive
Sometimes my soft keys (iPad and Dock buttons) go unresponsive. If I bank to the next page and bank back they work again. It happens twice a day or so. Not fatal but annoying. I'm on Eucon3.7, Sierra 10.12.6 and PT 12.8.3
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2018 3.2 GHz Mac Mini 6 Core, OS 11.6.8 64GB Ram PT Ultimate 22.7.0 - EuControl 22.4 - Avid MTRX Studio - Pro Tools Dock - JBL 705p Monitors |
#2
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Re: Soft Keys Go Unresponsive
Yes, this is happening to me also. It was supposed to be fixed a couple of versions ago and it is definitely better than it used to be, but still not quite right.
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
#3
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Re: Soft Keys Go Unresponsive
this sounds like a different issue to what was fixed in 3.7. I'll try and reproduce. Any particular Softkeys or page ?
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#4
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Re: Soft Keys Go Unresponsive
Hi Eddie,
On the surface, it actually feels very similar to the previous issue. To reenable the buttons on the dock surface, you need to hit the "Softkeys" button twice to get things active again. (all of the buttons between the white lines of the Docks surface)
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
#5
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Re: Soft Keys Go Unresponsive
When this happened before the iPad Softkeys still worked but the first post above says they dont now ?
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#6
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Re: Soft Keys Go Unresponsive
Mmmm, the iPad soft keys appear to continue to work here. Just the buttons don't
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
#7
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Re: Soft Keys Go Unresponsive
If that's the case it's probably the same issue
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#8
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Re: Soft Keys Go Unresponsive
Neither the soft keys on the ipad or the set just below the ipad will work. The fader still works. I then just page to the next set of soft keys and page back and they come to life.
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2018 3.2 GHz Mac Mini 6 Core, OS 11.6.8 64GB Ram PT Ultimate 22.7.0 - EuControl 22.4 - Avid MTRX Studio - Pro Tools Dock - JBL 705p Monitors |
#9
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Re: Soft Keys Go Unresponsive
I missed this before. Yesterday I was starting to think I have a bad unit. I couldn't get any of the dock keys to respond. I did a full restart. If it happens again, I'll try hitting the soft keys button twice.
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2018 3.2 GHz Mac Mini 6 Core, OS 11.6.8 64GB Ram PT Ultimate 22.7.0 - EuControl 22.4 - Avid MTRX Studio - Pro Tools Dock - JBL 705p Monitors |
#10
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Re: Soft Keys Go Unresponsive
I get the same issue, it's been like this always. You have to toggle the soft keys button to get them to work. It's a pain
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