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#1
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You Do Not Have Appropriate Access Privileges (1)...
I can't even start ProTools 11. When I start, I get this message, and PT shuts down.
I am logged in as administrator. I did a disk utility repair of permissions. I checked and verified my iLok, and PT 11 is there and it seems right. I don't have an older copy of PT, all I can do is re-install the same one. Is there any help out there? |
#2
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Re: You Do Not Have Appropriate Access Privileges (1)...
please review the Help Us Help You link at the top of the page
as of now all we can do is assume your on OSX
__________________
... "Fly High Freeee click psst tic tic tic click Bird Yeah!" - dave911 Thank you, Craig |
#3
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Re: You Do Not Have Appropriate Access Privileges (1)...
Craig:
As best I can I will respond. I have an iMAC late 2014, 27 inch monitor, core i7, with 32 GB of RAM and an AMD R9 M295X 4096 MB Video Card. I am running 10.10.3 Yosemite. No other peripherals are attached. No additional drives are attached. As for system requirements, please note that Pro Tools was running sometime in the recent past on this computer. That means that despite loading Pro Tools from the system drive, it was working in the past, and working just fine, at least for quite a while. This Pro Tools version is the educational version, and I'm starting a class in about two weeks and wanted to get this up and running. As mentioned earlier, Pro Tools was running on this computer for a while, but I hadn't touched for a few months on this computer. Pro Tools 11.1.3 is the version that was installed on this workstation and on my laptop. No, I don't try to use both at the same time, but I do want to be able to work on one and then the laptop when I'm not near the workstation. And, with the iLOK, that has worked in the past. It also should be noted that I can run Pro Tools 11.1.3 on my laptop with my iLok. Trust me I did search the error message and have spent hours on Google looking for others with the same error. I have checked and double-checked permissions in my Documents folder and many other folders that are touched by Pro Tools. They're all RW for "everyone". I would love to redirect the Pro Tools to an external drive, but as I get this message at startup, it won't start and therefore I can't. I uninstalled Pro Tools 11.1.3 entirely, per the instructions on Avid's site, and then installed the new version, 11.3.x, but still am getting the same error. Tried starting Pro Tools holding down the "n" key...no luck. In the splash panel, it says "initializing databases", but then the error shows up and the application shuts down. I also tried searching for Pro Tools - initialzing databases, and didn't find anything that would help. It should be noted that I also run Avid on this computer (and it works just fine as version 8.3.1). What more information do you need? |
#4
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Re: You Do Not Have Appropriate Access Privileges (1)...
Quote:
Do you have an iLok2 with the appropriate license asset on it plugged into the computer you're trying to use? Also do you have the latest ILM software? |
#5
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Re: You Do Not Have Appropriate Access Privileges (1)...
when you say Avid you mean Media Composer, Avid can mean ether Pro Tools or Media Composer (stupid re-branding)
co-installing MC and PT on the same system is delicate dance of order of operations have you followed this page? http://avid.force.com/pkb/articles/c...d-Pro-Tools-11
__________________
... "Fly High Freeee click psst tic tic tic click Bird Yeah!" - dave911 Thank you, Craig |
#6
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Re: You Do Not Have Appropriate Access Privileges (1)...
I do run Avid Media Composer, but it is not registered with the iLok. i use a different license process with Media Composer. Avid Pro Tools is registered with ilok.
I do not attempt to start Pro Tools without plugging in the ilok. Yes, I have the latest version of the ilok license manager. I downloaded the latest version of the iLok license manager and installed it on my iMac, synchronized it, and it looks okay. I installed the same version on my laptop, synchronized it with the account I have on ilok.com, and Pro Tools starts and runs. On my iMac, despite doing all this, (installing the latest version of ilok, and synchronizing), Pro Tools still does not run. Yes, I have an ilok2; otherwise Pro Tools would not run on my laptop (a Macbook Pro). I should also note that I did a PRAM reset (no luck), and started the iMac in safe mode, but still no progress. As for the co-install issues mentioned, MC and PT were working on the iMac but unfortunately, not anymore. But both are working and starting on the Mac Book Pro (late 2013 and Yosemite 10.10.3). I guess I could uninstall MC (it needs an update to 8.4 anyway), and PT and then install PT, then install MC 8.4.... |
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