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#1
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Pro Tools LE (7 & 8) "creating DAE objects" freeze
Hi there! I was successfully running PTLE 7.0 on WinXP for about 4 years. And suddenly the other day, it started freezing on "Creating DAE Objects" upon starting up. Same symptoms as everyone else on DUC; cannot end process successfully, trying to shutdown hangs and never completes.
Here are the steps I've gone through, with the problem remaining consistent: - On every boot-up I always do the "Delete DAE and Pro Tools preference files" and "Delete the Digidesign Databases folders for all hard drives" steps from the "General Troubleshooting Pro Tools LE on Windows" forum on DUC and then clear my trash. - I have made sure my Pace Drivers are current. - I have updated to the latest CS release. - There are no other devices plugged in to my computer other than ilok, mouse, keyboard, and digi002. - I have tried both my firewire ports. - I am always logged in as the admin. - I tried removing and re-installing pro tools. I then, in an act of desperation, purchased PTLE 8 online and installed it (pretty excited about this, actually). But I STILL have the same issue where it hangs on "Creating DAE Objects." I am thinking that it isn't a problem with my cpu or firewire card, since it has worked fine for 4 years. And It isn't a PTLE 8-exclusive problem, since the exact same thing happened to me on PTLE 7 first. Now, If you have any steps I should do that I have already tried, I'm fine doing them again. I'd rather re-do all of them from step 1. Thank you so much for all of your time and help! I love Pro Tools and hope to be a long-time user. Any advice? -Chris R PS: Here is my system profile from Sandra Lite: Computer Model : Dell Precision WorkStation 380 Workgroup : WORKGROUP Host Name : GeneralSpecific User : General Specific Processor Model : Intel(R) Pentium(R) 4 CPU 3.80GHz Speed : 3.8GHz Cores per Processor : 1 Unit(s) Threads per Core : 1 Unit(s) Integrated Data Cache : 16kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing L2 On-board Cache : 2MB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 lines per sector, 2 threads sharing Computer Mainboard : Dell 0CJ774 BIOS : Dell A06 01/09/2006 Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : Yes Total Memory : 3.5GB ECC DIMM DDR2 Chipset Model : Dell 82955X Memory Controller Hub Front Side Bus Speed : 4x 200MHz (800MHz) Total Memory : 4GB ECC DIMM DDR2 Memory Bus Speed : 2x 400MHz (800MHz) Memory Module(s) Memory Module : Nanya NT1GT72U8PA1BY-3C 1GB ECC DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3) Memory Module : Nanya NT1GT72U8PA1BY-3C 1GB ECC DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3) Memory Module : Nanya NT1GT72U8PA1BY-3C 1GB ECC DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3) Memory Module : Nanya NT1GT72U8PA1BY-3C 1GB ECC DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3) Video System Video Adapter : ATI FireGL V3100 (4 PS2.0, 2 VS2.0 391MHz, 128MB 195MHz, PCIe 1.00 x16) Storage Devices SAMSUNG HD160JJ/P (160GB, SATA300, 3.5", 7200rpm, NCQ, 8MB Cache) : 149GB (C:) Seagate ST3500641AS (500.1GB, SATA300, 3.5", NCQ, 16MB Cache) : 466GB (D:) HL-DT-ST DVD+-RW GWA4164B (ATAPI, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:) Logical Storage Devices Hard Disk (C:) : 149GB (NTFS) @ SAMSUNG HD160JJ/P (160GB, SATA300, 3.5", 7200rpm, NCQ, 8MB Cache) Hard Disk (D:) : 466GB (NTFS) @ Seagate ST3500641AS (500.1GB, SATA300, 3.5", NCQ, 16MB Cache) Optical Drive (E:) : N/A @ HL-DT-ST DVD+-RW GWA4164B (ATAPI, DVD+-RW, CD-RW, 2MB Cache) Peripherals LPC Hub Controller 1 : Intel 82801GB/GR (ICH7) LPC Interface Controller LPC Legacy Controller 1 : SMSC SCH5504-NS Audio Device : Dell 82801G (ICH7) High Definition Audio Audio Codec : Sigmatel 9200 HD Audio Codec Serial Port(s) : 1 Parallel Port(s) : 1 Disk Controller : Dell 82801G (ICH7) Ultra ATA Storage Controller Disk Controller : Dell 82801GB I/O Controller Hub SATA cc=AHCI USB Controller 1 : Dell 82801G (ICH7) USB Universal Host Controller USB Controller 2 : Dell 82801G (ICH7) USB Universal Host Controller USB Controller 3 : Dell 82801G (ICH7) USB Universal Host Controller USB Controller 4 : Dell 82801G (ICH7) USB Universal Host Controller USB Controller 5 : Dell 82801G (ICH7) USB 2.0 Enhanced Host Controller FireWire/1394 Controller 1 : Dell FW322/323 IEEE1394 OHCI FireWire Controller SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus Printers and Faxes Printer : Microsoft Office Document Image Writer Driver (300x300, Colour) Printer : HP Officejet 6200 series fax (USB, Colour) Printer : HP Officejet 6200 series (USB, Colour) Network Services Network Adapter : Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport (Ethernet, 100Mbps) Power Management Mains (AC) Line Status : On-Line Operating System Windows System : Microsoft Windows XP Professional 5.01.2600 (Service Pack 2) Platform Compliance : x86 |
#2
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Re: Pro Tools LE (7 & 8) "creating DAE objects" freeze
You said you tried both firewire ports, I would like to see what happens when you only have one of them enabled. Give that a shot first. Make sure all other adapters are disabled.
More than one active firewire port has proven problematic in the past, especially hanging at "Creating DAE objects". Is that audio card disabled? How about that codec? Do you use this PC for anything other than PT? Hope not. If you still experience hangs, try shutting off your 002. You might find that you can end the process successfully. Hope this helps.
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PT11, Windows 10 RME Babyface
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#3
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Re: Pro Tools LE (7 & 8) "creating DAE objects" freeze
Shutting off my 002 allowed me to quit PT thankfully! Now I dont have to reboot every time! Thanks!
Ok, I'm going to try to disable one of the firewire ports. How do I disable just one port rather than the whole card? The main audio card is not disabled, but that was never a problem before. I guess I'll try that if the firewire disable doesn't work. Thanks so much! |
#4
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Re: Pro Tools LE (7 & 8) "creating DAE objects" freeze
Regarding my audio drivers;
In device manager, under "Sound, Video and Game Controllers" it lists the following: Audio Codecs Digidesign Digi 002 Legacy Audio Drivers Legacy Video Capture Devices Media Control Devices SigmaTel High Definition Audio CODEC Video Codecs Any suggestions as to which I should try without first? Other than the Digidesign one, are any of these vital to PT? |
#5
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Re: Pro Tools LE (7 & 8) "creating DAE objects" freeze
GAH NEVERMIND!
It was the damn unauthorized moogerfooger plugins! I moved them to "unused" and now it all works! (I hope) I will try to get some work done, restart the computer, and let you know if it really did fix it. Thanks again! -Chris R. |
#6
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Re: Pro Tools LE (7 & 8) "creating DAE objects" freeze
Nevermind
I restarted the PC and now it still hangs on "creating DAE objects." I was so excited D: So back to disabling a firewire port or an audio driver. Refer to my previous posts please. |
#7
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Re: Pro Tools LE (7 & 8) "creating DAE objects" freeze
Quote:
I would get rid of that codec, havent heard of codecs making problems before but just in case. Another thing comes to mind, make sure your 002 is ON Before turning on your PC. This has helped some users before and it is my case as well. I know your system worked before, but small changes make BIG problems for PT sometimes. If none of this works, you might also try moving up to XP SP3, and updating PT to 8.0.1, which has resulted very stable for me, but before this, do the above. Good Luck!
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PT11, Windows 10 RME Babyface
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#8
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Re: Pro Tools LE (7 & 8) "creating DAE objects" freeze
I always turn the digi002 on first. But thanks for the tip.
Ok, so I only made one change, I disabled "SigmaTel High Definition Audio CODEC" and it worked. Then I rebooted, tried again and it hung on "Initializing Globals" this time. Oh, and sorry, I'm running PT 8.0.3 I think I forgot to make that clear. You know, I think you're right about there being an additional FW port. Yep, there's one on the front of the pc. But I can't seem to pinpoint it in my device manager. Just for the f*** of it I disabled two unused serial ports too. I'm gonna restart and then I'll see if anything works. Be right back. PS: thanks again for the continued help. |
#9
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Re: Pro Tools LE (7 & 8) "creating DAE objects" freeze
>:l
Well now I turn on the PC. Open protools. Hangs on "creating dae objects." Hard-power-off the digi002. Error message lets me exit protools. Power-on the digi. Pro Tools works. WTF? |
#10
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Re: Pro Tools LE (7 & 8) "creating DAE objects" freeze
BTW, thanks for the help! I just emailed in my project that was due
PS: It was a hip-hop remix of Bon Jovi's Shot Through the Heart... |
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