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  #11  
Old 06-19-2019, 04:41 PM
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LightWing LightWing is offline
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Default Re: Why does Avid treat its customers so badly??????

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Originally Posted by xrekcor View Post
Ummm because they want to see/check you are still eligible.... I think avid has the right if they going to offer you a reduced price product that you continue to be eligible for that product.
Imagine that. :)
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  #12  
Old 06-19-2019, 04:43 PM
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xrekcor xrekcor is offline
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Default Re: Why does Avid treat its customers so badly??????

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Originally Posted by coolbass View Post
Really. You don't think I realise that.

I am a bass and music teacher with full tenure.
Have been for years.

All I can say is, this is not the way 95% of the companies do it.
Only the ones who seem to like to harass their customers.
Wouldn’t it be easy just to start a tech ticket and request that you want to extend your plan (prior to pricing changes ahead, I assume) and what they need if your edu institution hasn’t supplied you with the documentation you may need. Takes 5 minutes and you’ll be buried back in PT heaven working away having fun creating while waiting on your reply.... if that doesn’t work come back here again and scream...
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  #13  
Old 06-19-2019, 04:58 PM
coolbass coolbass is offline
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Default Re: Why does Avid treat its customers so badly??????

Well guys. Be happy in your Avid heaven.

I will provide them with what they want. If not, I will loose my 100$.
Still think I should not have to do it at this point at all.

They are loosing customers left and right.
In spirit, they have lost me forever.

Be happy. We are Avid.
  #14  
Old 06-19-2019, 10:25 PM
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Default Re: Confirming academic eligibility is required for renewal

Please see the Academic availability info provided by Avid for this topic, and contact Avid CS directly if you need assistance. Thank you.
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