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  #1  
Old 03-07-2018, 03:45 PM
RyanC RyanC is offline
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Default Control and Eucontrol versions are incompatible

I updated Control this morning to 18.3.0.208 (in the about section) and now am getting this error in Eucontrol with 3.7.

Anyone else run into this? This seems to be the newest of everything...

Thanks
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  #2  
Old 03-07-2018, 04:05 PM
Richuill Richuill is offline
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Default Re: Control and Eucontrol versions are incompatible

you also have to install this.....EUCON Workstation Unified
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  #3  
Old 03-09-2018, 09:26 AM
home_studio home_studio is online now
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Default Re: Control and Eucontrol versions are incompatible

Which not working properly in my config: Macpro, PT 12.8.3, EuControl 18.3, and the latest PT Control.
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  #4  
Old 03-09-2018, 10:57 AM
Anthony_Anz Anthony_Anz is offline
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Default Re: Control and Eucontrol versions are incompatible

Quote:
Originally Posted by Richuill View Post
you also have to install this.....EUCON Workstation Unified

yep, both PT Control and EuControl need to be on the same revision. You can grab the new installer from your AVID account.
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  #5  
Old 03-10-2018, 06:28 PM
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minister minister is offline
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Default Re: Control and Eucontrol versions are incompatible

Yea... my iPad auto-updated. I am still on PT 12.8.3 HDX. And, the MY AVID site is down for maintenance. And, I am on a deadline. I use the iPad controller to record myself playing guitar in the booth and it is now suddenly incompatible. Thanks Avid...

When the My Avid comes back online, does anyone know if I can use the new Eucon version on PT 12.8.3? Or does anyone know how to wind back on an iPad?

Guess auto-update on iPad is going off.
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  #6  
Old 03-10-2018, 07:37 PM
BScout BScout is offline
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Default Re: Control and Eucontrol versions are incompatible

You can use newer eucon/eucontrol/control app with older versions of Pro Tools.
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  #7  
Old 03-12-2018, 11:19 AM
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minister minister is offline
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Default Re: Control and Eucontrol versions are incompatible

thx. Working now.
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  #8  
Old 09-16-2018, 08:19 AM
Kincavel Kincavel is offline
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Default Re: Control and Eucontrol versions are incompatible

When I open EuControl and try to add my surface it says:

"Pro Tools | Control and EuControl versions are incompatible. Please install the latest version of Pro Tools | Control from the App Store and the latest version of EuControl from account.avid.com."

As of now the latest version of EuController is 3.7, and the latest version of ProTools Control is 18.3, and I just installed both.


Can anyone help?

Thanks,
Mark
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  #9  
Old 10-01-2018, 03:25 AM
pepe44 pepe44 is offline
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Default Re: Control and Eucontrol versions are incompatible

Having the same problem, all latest version of iPad app, eucon 3.7 and unified installed.
Windows 10 with admin permisiion always saying "..cannot be added because is not compatible with the installed version of the EU control..."

Anyone ?
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  #10  
Old 10-01-2018, 12:00 PM
BScout BScout is offline
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Default Re: Control and Eucontrol versions are incompatible

Quote:
Originally Posted by pepe44 View Post
Having the same problem, all latest version of iPad app, eucon 3.7 and unified installed.
Windows 10 with admin permisiion always saying "..cannot be added because is not compatible with the installed version of the EU control..."

Anyone ?
The latest version of Eucon is 18.3

installer's name is:
EUCON_WorkstationUnifiedInstallWindows_18_3_0_244_ 101992.exe

That's your issue.
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