Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support

Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools TDM Systems (Mac)

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 08-10-2007, 09:04 AM
Ben B Ben B is offline
Join Date: Oct 2003
Location: Michigan
Posts: 80
Default Cranesong Phoenix bug?

Hello all:

Yesterday I installed Cranesong Phoenix on my PT 5.1.3 Mix 3 system (OS 9.2.2, Gigabit Ethernet
Power Mac G4). Like many who have tried it, I'm impressed by its sound and efficiency. The only trouble is that it seems I can only use it for about 3-5 minutes before my system crashes in a bizarre way.

This only seems to happen when the plug-in's GUI is open. Suddenly, my entire PT screen will freeze, although I can still move the mouse pointer around. Sometimes the audio from my session will even continue to play, but I'm locked out from pressing stop, or from controlling Pro Tools at all. Force quit also doesn't work when this happens, and I'm forced to hard-reset the computer.

After several frustraing attempts, I decided to call Crane Song to see if they had a technical support department. Much to my surprise, Dave Hill answered the phone, and while he was extremely nice and obviously wanted to help, he was at a loss for what might be occurring. He suggested trashing prefs, and increasing memory allocation to DAE and PT (which I've done, but to no avail).

I'd really love to be able to use this plugin, not only because it cost me over $400, but also because I like what I hear from it so far (and from what I can tell, it's extremely efficient with DSP sharing). I'm wondering if anyone else has encountered this, and what you did to resolve it.

Any help would be deeply appreciated!

Thanks in advance,
-Ben Blau
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
cranesong phoenix / phoenix 2 question xcx VENUE Live Sound Systems 3 07-27-2013 07:29 AM
Wtb: Cranesong phoenix ii misioka Buy & Sell 0 07-15-2013 05:05 PM
CraneSong Phoenix on PT7 GeneOuse Pro Tools TDM Systems (Win) 7 07-28-2006 07:07 PM
Cranesong Phoenix Stig Eliassen Tips & Tricks 14 06-27-2006 01:29 PM
Cranesong Phoenix is here Belushiman Pro Tools TDM Systems (Mac) 7 09-03-2003 07:54 PM

All times are GMT -7. The time now is 12:48 PM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com