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  #21  
Old 10-18-2017, 11:01 AM
PT user PT user is offline
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Default Re: EUCON 3.7 crashes immediately!!!!!

Ok - If I hit the launch with Eucon tab - it does actually work - despite telling me it isn't compatible
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  #22  
Old 10-18-2017, 11:10 AM
moranibus moranibus is offline
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Default Re: EUCON 3.7 crashes immediately!!!!!

4 clean installs of 3.7, still crashes when opening PT.
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  #23  
Old 10-18-2017, 11:21 AM
The Mixing Factory The Mixing Factory is offline
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Default Re: EUCON 3.7 crashes immediately!!!!!

I had the same issue and after trying a few things this worked for me:

Uninstall v3.7 and trashing the folder "Euphonix" left in your applications folder (assuming you are on MacOS), install again v3.7 with all other apps closed but peripherals switched on. Open EUC and tick EUcontrol under the "Auto-launch Apps" sub menu, restart the computer (EUC should now open on boot up) and open PT.
I didn't uninstall the old version before installing v3.7 so I can only asume that was the issue.

I also got the weird message with the silly "Minimum EuCon build: 65,916" build number at startup in Logic Pro 10.3.1, I clicked on "Launch with EUcon" and seems to work fine.
All my settings/soft keys/num pad configuration are still there, no need to trash preferences...
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  #24  
Old 10-18-2017, 11:28 AM
Anthony_Anz Anthony_Anz is offline
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Default Re: EUCON 3.7 crashes immediately!!!!!

Is this just happening on MAC? I am on a PC. I just upgraded PT to 12.8.2 and EuCon 3.7 and I didn't experience any crashing.
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  #25  
Old 10-18-2017, 11:51 AM
ripekeai ripekeai is offline
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Default Re: EUCON 3.7 crashes immediately!!!!!

Uninstalling Eucon and deleting euphonix folder in applications, install and restart worked for me.
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  #26  
Old 10-18-2017, 11:52 AM
Sean Bombz Sean Bombz is offline
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Default Re: EUCON 3.7 crashes immediately!!!!!

Mac here . Won’t be able to try clean install until Friday . Hopefully it works
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Mac Pro late 2013 3.5GHZ 6 core 64g ram
Mojave 10.14.5
Pro tools 2019.5
Apollo x 16
Apollo 16 mk2
Apollo twin mk2
Avid S3
PT Dock
PT control (iPad)
eucon 2019.5.1
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  #27  
Old 10-18-2017, 11:55 AM
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EddieJones EddieJones is offline
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Default Re: EUCON 3.7 crashes immediately!!!!!

Quote:
Originally Posted by Sean Bombz View Post
Mac here . Won’t be able to try clean install until Friday . Hopefully it works
We'll have it fixed well before then and swap out the installer....so re-download on Friday before you install.
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  #28  
Old 10-18-2017, 11:56 AM
Sean Bombz Sean Bombz is offline
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Default Re: EUCON 3.7 crashes immediately!!!!!

Thanks Eddie!!!
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Mac Pro late 2013 3.5GHZ 6 core 64g ram
Mojave 10.14.5
Pro tools 2019.5
Apollo x 16
Apollo 16 mk2
Apollo twin mk2
Avid S3
PT Dock
PT control (iPad)
eucon 2019.5.1
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  #29  
Old 10-18-2017, 02:22 PM
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EddieJones EddieJones is offline
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Default Re: EUCON 3.7 crashes immediately!!!!!

We found the issue and it's not to do with the software but the installer. The workaround until we generate a new installer is to simply uninstall 3.7(or3.6) and reinstall it. No need for the Clean EUCON script.
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  #30  
Old 10-18-2017, 02:30 PM
Kaneepa Kaneepa is offline
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Default Re: EUCON 3.7 crashes immediately!!!!!

Uninstalling and re-installing 3.7 still crashes EUCON all the time when PT is on..
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