Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Pro Tools | Dock

Reply
 
Thread Tools Search this Thread Display Modes
  #11  
Old 10-18-2017, 10:15 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 2,122
Default Re: EUCON 3.7 crashes immediately!!!!!

Quote:
Originally Posted by moranibus View Post
Thanks, Eddie, but no change at all. Eucon now even crashes by itself without even opening PT.
BTW - urgently need to mix something in the next couple of days and really don't want to do it without PT Control, S3 and Transport !!!!
The uninstall and clean EUCON can't have worked correctly. Did you run the installer from the Applications folder and then the script?
Reply With Quote
  #12  
Old 10-18-2017, 10:31 AM
moranibus moranibus is offline
Member
 
Join Date: May 2017
Location: Vienna
Posts: 25
Default Re: EUCON 3.7 crashes immediately!!!!!

Quote:
Originally Posted by EddieJones View Post
Did you run the installer from the Applications folder and then the script?
Absolutely. I'll give it another try.
__________________
PT Ultimate, Avid S3, Avid Artist Transport, Pro Tools Control
Reply With Quote
  #13  
Old 10-18-2017, 10:43 AM
moranibus moranibus is offline
Member
 
Join Date: May 2017
Location: Vienna
Posts: 25
Default Re: EUCON 3.7 crashes immediately!!!!!

Quote:
Originally Posted by EddieJones View Post
The uninstall and clean EUCON can't have worked correctly. Did you run the installer from the Applications folder and then the script?
Almost, Eddie. Could even update S3 Firmware, but then crashed again while opening PT. Very bad.
__________________
PT Ultimate, Avid S3, Avid Artist Transport, Pro Tools Control
Reply With Quote
  #14  
Old 10-18-2017, 10:45 AM
ripekeai ripekeai is offline
Member
 
Join Date: Mar 2011
Location: Los Angeles
Posts: 147
Default Re: EUCON 3.7 crashes immediately!!!!!

Crashing here as well w/ PT12.8.2. OSX 10.12.6. Updated the control app which is incompatible with Eucon 3.6 so I'm unable to use both the iPad and Artist Mix. Glad this was only at home and not my studio but was trying to work from home today :/ How was 3.7 tested if it won't even launch?
Reply With Quote
  #15  
Old 10-18-2017, 10:46 AM
jeffro's Avatar
jeffro jeffro is offline
Avid
 
Join Date: Jun 1999
Location: SF Bay Area
Posts: 8,339
Default Re: EUCON 3.7 crashes immediately!!!!!

Saw the same issue after installing 3.7 over 3.6.1. Ran the uninstaller then did a clean install of 3.7 and it's working correctly. Added a note to the Troubleshooting section of Pro Tools | Control - Support and Setup.
__________________
Reply With Quote
  #16  
Old 10-18-2017, 10:46 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 2,122
Default Re: EUCON 3.7 crashes immediately!!!!!

The issue is updating from an earlier version as opposed to uninstalling. A file is not getting updated(we think). A fresh install works.
I have the whole team working on this right now so will continue to post here when I get updates.
Reply With Quote
  #17  
Old 10-18-2017, 10:49 AM
PT user PT user is offline
Member
 
Join Date: Jan 2010
Posts: 179
Default Re: EUCON 3.7 crashes immediately!!!!!

of course my customisation has all gone now.:)...but its a small price to pay to have it running again
Reply With Quote
  #18  
Old 10-18-2017, 10:53 AM
ripekeai ripekeai is offline
Member
 
Join Date: Mar 2011
Location: Los Angeles
Posts: 147
Default Re: EUCON 3.7 crashes immediately!!!!!

Quote:
Originally Posted by EddieJones View Post
The issue is updating from an earlier version as opposed to uninstalling. A file is not getting updated(we think). A fresh install works.
I have the whole team working on this right now so will continue to post here when I get updates.
Thanks Eddie!
Reply With Quote
  #19  
Old 10-18-2017, 10:58 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 2,122
Default Re: EUCON 3.7 crashes immediately!!!!!

Quote:
Originally Posted by PT user View Post
of course my customisation has all gone now.:)...but its a small price to pay to have it running again
They shouldn't get wiped out, they are stored here /Library/Application Support/Euphonix/UserSets/MC2User/MC_USER_SET_Root
Reply With Quote
  #20  
Old 10-18-2017, 10:59 AM
PT user PT user is offline
Member
 
Join Date: Jan 2010
Posts: 179
Default Re: EUCON 3.7 crashes immediately!!!!!

Just tried it in Logic Pro 10.3.2 and I have a notice that says incompatible Eucon Version - current build = 4.03 build 134 Min Eucon 65916......

Now Im no expert but I would be hugely impressed if there were 65,916 builds!!!!

Whats more odd is that I clean installed Eucon 3.7 in accordance with Eddies instructions that work fine on Tools....but not logic int would seem...
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
EuControl 3.7 crashes immediately with PT moranibus Pro Tools | Control 11 10-19-2017 08:52 AM
Pro Tools crashes immediately Rich Crescenti 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 0 09-21-2010 03:44 PM
PT8 M-Powered Crashes Immediately chrisconover Pro Tools M-Powered (Mac) 10 05-31-2009 10:19 PM
LE 6.4 crashes immediately with 002R j20056 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 1 03-27-2005 06:37 AM
Mac G4 Crashes Immediately...I'm really new to this luapfitz Pro Tools TDM Systems (Mac) 2 09-04-2000 05:40 AM


All times are GMT -7. The time now is 11:11 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com