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#1
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registered Omni but no digilink license
I bought a new Avid Omni and registered it but I didn't get a Digilink license. I need it as my HDN isn't being recognized in PTHD 2018.1
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#2
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registered Omni but no digilink license
Enter a support case through your account, I expect it will be faster.
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#3
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Re: registered Omni but no digilink license
I did enter a support ticket and Avid did contact me back rather quickly. I have to resubmit some stuff for them which they should already have as I already registered the Omni. Somehow I think I am SOL. Also, how does one see the hardware associated to ones Avid account? I can see software all day long but no hardware.
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#4
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Re: registered Omni but no digilink license
I will forward this to Avid and get it sorted as fast as possible, Hang tight and someone will get back regarding this here or via PM or email so look for a response from Avid within a day at the latest.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#5
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Re: registered Omni but no digilink license
Hi, I just registered a HDN PCIe card and PTHD perpetual subscription also. I thought out of those 3! items I registered I would have gotten the digilink i/o asset. But no.
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#6
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Re: registered Omni but no digilink license
what about this: Digilink i/o is included with the purchase of any new Avid HD interface (HD OMNI, HD MADI, HD I/O, Pro Tools | MTRX) as well as with hardware exchanges (e.g. HD TDM to HDX) starting on 9/28/2016.
I bought a NEW OMNI!! That IS an HD interface is it not? |
#7
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Re: registered Omni but no digilink license
Yes, a DigiLink license is included with Avid HD interfaces.
Having trouble finding your case, perhaps the OMNI was registered under a different name/email? Do you have a Case #?
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#8
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Re: registered Omni but no digilink license
Quote:
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#10
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Re: registered Omni but no digilink license
Hi I have a case # 03406281
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