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#21
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Re: Mac Pro (Late 2013) GPU Issues
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Thanks for sharing your experience. That sounds a lot like what I'm going through. I've been back and forth with Apple since January. I've been trying to show them everything I can to prove that it's not the OS. What's different from your experience is that according Apple, the engineers can't use my videos I've taken to help. Not sure what that means, but it's super frustrating. I think I might have to go the same route you did and buy another Mac Pro.
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Kyle Whittaker www.strangepumpkin.ca Mac Pro (2013) 3.5GHz 6-Core Intel Xeon E5 32 GB Memory OS X 10.12.6 PT 2018.1 |
#22
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Re: Mac Pro (Late 2013) GPU Issues
Just wait for the new modular 2018 Mac Pro ... hopefully they will use the new i9 chips !! sounds amazing ...
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System Details: iMac Pro 2017 8 Core Intel Xeon 3.2 Ghz Macbook M2 Pro macOS 14.4.1 Pro Tools 2024.3.1 Logic Pro X Reason 12 UA Apollo 8p Apogee Thunderbridge/Apogee Symphony I/O 2x6 Eleven Rack/Focusrite ISA Two/Onyx 1640i UAD Satellite Quad MOOG Mother 32 Nektar Panorama P1 Axiom AIR 49/Axiom 49/Yamaha P35 Fender Mustang/Marshall Amp/Ibanez Pedals/Fender Strat/Yamaha FG820L/Martin DJr10e Genelec 8040b/Yamaha HS80s/M-Audio BX5a Beats Solo/Shure SRH1840/Slate VMS https://open.spotify.com/artist/7KfV..._branch=1&nd=1 |
#23
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Re: Mac Pro (Late 2013) GPU Issues
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__________________
System Details: iMac Pro 2017 8 Core Intel Xeon 3.2 Ghz Macbook M2 Pro macOS 14.4.1 Pro Tools 2024.3.1 Logic Pro X Reason 12 UA Apollo 8p Apogee Thunderbridge/Apogee Symphony I/O 2x6 Eleven Rack/Focusrite ISA Two/Onyx 1640i UAD Satellite Quad MOOG Mother 32 Nektar Panorama P1 Axiom AIR 49/Axiom 49/Yamaha P35 Fender Mustang/Marshall Amp/Ibanez Pedals/Fender Strat/Yamaha FG820L/Martin DJr10e Genelec 8040b/Yamaha HS80s/M-Audio BX5a Beats Solo/Shure SRH1840/Slate VMS https://open.spotify.com/artist/7KfV..._branch=1&nd=1 |
#24
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Re: Mac Pro (Late 2013) GPU Issues
Well, not quite. I do have faith that Apple will eventually fix the mac. But the question is when. In the meantime, if I purchase another mac I can prove to apple that it's not a software issue and then once everything is fixed, sell the old or new one, take a loss, but at least not a $4000 loss.
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Kyle Whittaker www.strangepumpkin.ca Mac Pro (2013) 3.5GHz 6-Core Intel Xeon E5 32 GB Memory OS X 10.12.6 PT 2018.1 |
#25
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Re: Mac Pro (Late 2013) GPU Issues
I think the iMac Pro is now the thing to go !
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System Details: iMac Pro 2017 8 Core Intel Xeon 3.2 Ghz Macbook M2 Pro macOS 14.4.1 Pro Tools 2024.3.1 Logic Pro X Reason 12 UA Apollo 8p Apogee Thunderbridge/Apogee Symphony I/O 2x6 Eleven Rack/Focusrite ISA Two/Onyx 1640i UAD Satellite Quad MOOG Mother 32 Nektar Panorama P1 Axiom AIR 49/Axiom 49/Yamaha P35 Fender Mustang/Marshall Amp/Ibanez Pedals/Fender Strat/Yamaha FG820L/Martin DJr10e Genelec 8040b/Yamaha HS80s/M-Audio BX5a Beats Solo/Shure SRH1840/Slate VMS https://open.spotify.com/artist/7KfV..._branch=1&nd=1 |
#26
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Re: Mac Pro (Late 2013) GPU Issues
Yeah that model looks amazing! Way out of my price range though starting at $5k USD
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Kyle Whittaker www.strangepumpkin.ca Mac Pro (2013) 3.5GHz 6-Core Intel Xeon E5 32 GB Memory OS X 10.12.6 PT 2018.1 |
#27
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Re: Mac Pro (Late 2013) GPU Issues
**UPDATE**
So, after I decided to give Apple a call to bug the tech support team on the status of my case, I was informed that Apple had indeed approved a GPU replacement for my Mac Pro. I took it into the local Apple certified repair shop and they flagged graphics card "B" as the culprit and have ordered the part for replacement. They were nice enough to allow me to keep the mac until the part arrives as I'm still working on some projects. So, hopefully, this will be the fix.
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Kyle Whittaker www.strangepumpkin.ca Mac Pro (2013) 3.5GHz 6-Core Intel Xeon E5 32 GB Memory OS X 10.12.6 PT 2018.1 |
#28
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Re: Mac Pro (Late 2013) GPU Issues
Well Mine was not approved for a GPU replacement since the certified repair shop could not replicate the error even after keeping my Mac running for a week at their shop ... how did you bug those tech support team ?
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System Details: iMac Pro 2017 8 Core Intel Xeon 3.2 Ghz Macbook M2 Pro macOS 14.4.1 Pro Tools 2024.3.1 Logic Pro X Reason 12 UA Apollo 8p Apogee Thunderbridge/Apogee Symphony I/O 2x6 Eleven Rack/Focusrite ISA Two/Onyx 1640i UAD Satellite Quad MOOG Mother 32 Nektar Panorama P1 Axiom AIR 49/Axiom 49/Yamaha P35 Fender Mustang/Marshall Amp/Ibanez Pedals/Fender Strat/Yamaha FG820L/Martin DJr10e Genelec 8040b/Yamaha HS80s/M-Audio BX5a Beats Solo/Shure SRH1840/Slate VMS https://open.spotify.com/artist/7KfV..._branch=1&nd=1 |
#29
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Re: Mac Pro (Late 2013) GPU Issues
Quote:
I just kept calling them until I was assigned a "special advisor" (or something like that) who sent me some software to capture my mac's log data and sent it back to their engineers. Then I kept bugging my advisor for updates and what was supposed to happen next. Don't assume anyone you're talking to you understands the issue you're having. I had to clarify that repeatedly at each step. Sometimes twice with the same person.
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Kyle Whittaker www.strangepumpkin.ca Mac Pro (2013) 3.5GHz 6-Core Intel Xeon E5 32 GB Memory OS X 10.12.6 PT 2018.1 |
#30
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Re: Mac Pro (Late 2013) GPU Issues
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