Customer Support - Avid Pro Audio Community

11-04-2011, 05:46 PM

humdrumprune humdrumprune is offline

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Join Date: Aug 2007

Posts: 6

Customer Support

I've paid for tech support with regards to Sibelius and Pro Tools Drivers Not allowing Sibelius to "Initialize Playback system" and I payed sibelius tech support and their response after back and forth emails was it's a "Pro TOols Issue" You'll have to PAY FOR THEIR SUPPORT, and refused to refund me $30 to go buy Pro Tools SUpport. My company as well as myself have purchased thousands and thousands of dollars of avid equipment and software and they won't even take a minute to help me find out why Lion isn't working on my personal rig.
Breaking my heart Avid.

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