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  #1  
Old 01-29-2015, 08:52 AM
michael c michael c is offline
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Default Cut off date for free 12HD upgrade?
We bought and upgraded to a 10/11HD license late last year (end of September?). Will we get a free upgrade to HD12?

Thanks.
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  #2  
Old 01-29-2015, 08:54 AM
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JFreak JFreak is online now
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Default Re: Cut off date for free 12HD upgrade?
I don't think so, because PT12 was announced this month
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  #3  
Old 01-29-2015, 09:20 AM
michael c michael c is offline
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Default Re: Cut off date for free 12HD upgrade?
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Originally Posted by JFreak View Post
I don't think so, because PT12 was announced this month
What about the support plan? Thanks!
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  #4  
Old 01-29-2015, 09:26 AM
paul007 paul007 is offline
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Default Re: Cut off date for free 12HD upgrade?
Afaik: Only if you upgraded between Oct and Dec '14 you'll be eligeble for an included support plan and PT12HD.

If you purchased before: another $599 to stay up to date.
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  #5  
Old 01-29-2015, 10:05 AM
mesaone mesaone is offline
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Default Re: Cut off date for free 12HD upgrade?
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All Pro Tools upgrades and crossgrades activated starting October 10, 2014 receive an Avid upgrade/support plan.
Source
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  #6  
Old 01-29-2015, 05:00 PM
michael c michael c is offline
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Default Re: Cut off date for free 12HD upgrade?
Hhhmmm, so if we waited 18 days we would have saved $599.00? Bad timing.
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  #7  
Old 01-29-2015, 05:02 PM
mesaone mesaone is offline
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Default Re: Cut off date for free 12HD upgrade?
Yeah, that's unfortunate. You might contact the dealer from whom you purchased, and see if there's anything they can do.
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