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  #1  
Old 04-07-2020, 09:45 AM
JRV JRV is offline
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Default Bounce to Quicktime Movie File Crashes Pro Tools in 2020.3

Anyone else having this issue when you bounce to a quicktime file in export. bounce starts then crashes pro tools a few minutes into the process.

Win 10 64 ver 1809
pro tools 2020.3
HP z800 48 gig ram dual xeon x5660 2.8
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  #2  
Old 04-07-2020, 09:54 AM
off the wall's Avatar
off the wall off the wall is offline
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Default Re: Bounce to Quicktime Movie File Crashes Pro Tools in 2020.3

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Originally Posted by JRV View Post
Anyone else having this issue when you bounce to a quicktime file in export. bounce starts then crashes pro tools a few minutes into the process.

Win 10 64 ver 1809
pro tools 2020.3
HP z800 48 gig ram dual xeon x5660 2.8
No issues here on a Mac. Do you have the latest QuickTime installed? What is the codec used in your embedded video?
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  #3  
Old 04-07-2020, 09:54 AM
Jamie Mac Jamie Mac is offline
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Default Re: Bounce to Quicktime Movie File Crashes Pro Tools in 2020.3

Bounce to quicktime is not supported in 2020.3 on catalina

It is very strange for a company to release broken software to the public.
It is very confusing and annoying that you have to read up on what does or doesn't work in these past few versions.
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  #4  
Old 04-07-2020, 10:00 AM
off the wall's Avatar
off the wall off the wall is offline
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Default Re: Bounce to Quicktime Movie File Crashes Pro Tools in 2020.3

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Originally Posted by Jamie Mac View Post
Bounce to quicktime is not supported in 2020.3 on catalina

It is very strange for a company to release broken software to the public.
It is very confusing and annoying that you have to read up on what does or doesn't work in these past few versions.
THe OP is on Windows.

The QuickTime issues in Catalina are more on Apple for abandoning QuickTime 7 functions in Catalina and nothing to do with the OP’s issue.
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offthewallproductions
Mac Pro 5,1 3.46 Ghz 12 core, AMD 7970 GPU, SSD boot drive on 6Gb/sec PCIe card, 64GB RAM, MacOS 10.14.6.
Pro Tools Ultimate 2020.5. HDX, UA Octo PCIe cards, HD I/O, C|24 control surface.
Mostly Avid, Waves, Sonnex and UAD Plug-ins
Genelec 1031AP/7070A 5.1 monitoring.
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  #5  
Old 04-07-2020, 10:23 AM
noiseboyuk noiseboyuk is offline
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Default Re: Bounce to Quicktime Movie File Crashes Pro Tools in 2020.3

I've not had crashes but do have lots of issues which I didn't have in previous versions. I get an error message to the effect that it can't use the original quicktime settings, so I have to manually transcode to a new format. It then doesn't transcode the video at all. I've found if I select the video track first before exporting its more reliable and I usually don't get the error message... needs more testing my end.

I guess this is a nasty knock on effect of the new video engine. Some gremlins yet to iron out.
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  #6  
Old 04-08-2020, 07:40 AM
JRV JRV is offline
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Default Re: Bounce to Quicktime Movie File Crashes Pro Tools in 2020.3

Thanks for all your input. Before 2020.3 release everything was fine when bouncing to QT. The video file is an mp4 in this session. Haven't tested with other movie file type. Uninstalled and rolled back to 2019.12. Everything works fine now.
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  #7  
Old 04-19-2020, 07:41 AM
noiseboyuk noiseboyuk is offline
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Default Re: Bounce to Quicktime Movie File Crashes Pro Tools in 2020.3

Anyone else still getting video engine issues in 2013.3? I usually get sent H.264 movs. Here's what I've found:

I can't bounce to QT unless the video track itsef is selected in the project window track header. If I'm on any other track I get the following error message (sic):

"No valid same as source selection found. Please use the QuickTime Settings dialog to choose a video format to transcode to".

OKing this and then manually selecting a different format results in failure. However, cancelling out and selecting the video track itself means normal performance, without the dialog.

It's also playing 16:9 videos in squished 4:3.
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www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music.

PT 2020 Ultimate; W10 Pro; i7 7820X; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i
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