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Old 04-06-2020, 01:17 AM
noiseboyuk noiseboyuk is online now
Join Date: May 2011
Location: UK
Posts: 1,211
Default EuControl problems with Artist Mix

Had a brand new problem this morning with and the Artist Mix on Win 10 Pro. The surface connected to the computer and had added itself under My Surfaces ok, but wouldn't communicate with PT 2020.3. EuCon was enabled in PT. I disabled and re-enabled it, power cycled the Mix, removed the surface several times all to no avail. I then stopped the services in Task Manager, and ran MC Client and EuControl as Administrator, and finally it took.

Never had these symptoms before, all my issues historically have been that the unit won't be found under All Surfaces. This time it found it ok but couldn't communicate with PT.
Guy Rowland
www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music.

PT 2020 Ultimate; W10 Pro; i7 7820X; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i
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Old 04-07-2020, 10:29 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Join Date: Dec 2014
Location: Santa Cruz
Posts: 2,717
Default Re: EuControl problems with Artist Mix

This could happen if something network related changed whilst EuControl was running. Driver updated, Wifi turned on/off, VPN...the list is long. A restart of the PC probably would have fixed it too.
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