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#1
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Circular Download Page
Hello, folk!
I'm trying to download the crossgrade, but after I enter the serial number for the DIGI002 and click the "continue" button, I'm taken back to the stage where i have to enter the serial number. There are no more error messages, it just goes around again. i say, "No more", because I was entering both the iLok ID and serial number incorrectly before but i finally got them right (for the iLok, you need to include the number sign and I confirmed the serial number from the eMail I got from SweetWater). I even logged out and started gain twice. Once more, there are no more error messages, so I assume both sets of info are correct. Any ideas? Thanx!
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Derrkins GuyBarTola ******************** PT 2018; Nuendo 8.?; Studio One 3; former Sonar and Sequoia user .... GENELEC 1031A, AVANTONE MIX CUBES (Active); Sibelius 7.0; Dorico; Mac Mini 2.6 GHz Core i7, OS X 10.12.2 Sierra; 16GB RAM; 480 GB System SSD; 1 TB 7200 rpm Audio; 3 TB samples; Roland A-800 Pro controller; GOOD BYE PEE SEA!! |
#2
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Re: Circular Download Page
Quote:
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#3
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Re: Circular Download Page
Nope! .... but thanx!
Anyone from DIGI around?
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Derrkins GuyBarTola ******************** PT 2018; Nuendo 8.?; Studio One 3; former Sonar and Sequoia user .... GENELEC 1031A, AVANTONE MIX CUBES (Active); Sibelius 7.0; Dorico; Mac Mini 2.6 GHz Core i7, OS X 10.12.2 Sierra; 16GB RAM; 480 GB System SSD; 1 TB 7200 rpm Audio; 3 TB samples; Roland A-800 Pro controller; GOOD BYE PEE SEA!! |
#4
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Re: Circular Download Page
Actually, your problem is the iLok serial number - I went round and round with this. Enter your USER ID for the iLok log-in page, NOT the iLok serial number.
Then it will take your digi serial number ok. This drove me nuts for a while until I finally figured out it wasn't the iLok serial number they wanted but your iLok user id. Dave Tosti-Lane |
#5
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Re: Circular Download Page
(rofl)
Technology has us overcomplicating things. The field did indeed ask for the "EYE DEE" NOT THE SERIAL NUMBER!! ENGLISH, FELLAS, ING-GLISH!!!! LOL Thanx! The download process has started. lololol
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Derrkins GuyBarTola ******************** PT 2018; Nuendo 8.?; Studio One 3; former Sonar and Sequoia user .... GENELEC 1031A, AVANTONE MIX CUBES (Active); Sibelius 7.0; Dorico; Mac Mini 2.6 GHz Core i7, OS X 10.12.2 Sierra; 16GB RAM; 480 GB System SSD; 1 TB 7200 rpm Audio; 3 TB samples; Roland A-800 Pro controller; GOOD BYE PEE SEA!! |
#6
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Re: Circular Download Page
Glad to help. Also less embarrassed about missing that myself now that I've seen several other people doing the same thing!
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#7
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Re: Circular Download Page
Something else to share .... during the installation I saw a message saying that something to do with PACE wasn't installed properly. I just plugged the iLok in and restarted the installation, and it worked!
I guess we'll never know if that was indeed the solution, or if it was a "mis-read" of some file, but the installation went through. i just thought I would share that.
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Derrkins GuyBarTola ******************** PT 2018; Nuendo 8.?; Studio One 3; former Sonar and Sequoia user .... GENELEC 1031A, AVANTONE MIX CUBES (Active); Sibelius 7.0; Dorico; Mac Mini 2.6 GHz Core i7, OS X 10.12.2 Sierra; 16GB RAM; 480 GB System SSD; 1 TB 7200 rpm Audio; 3 TB samples; Roland A-800 Pro controller; GOOD BYE PEE SEA!! |
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