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Pro Tools 8 crashes all the time!!! Please help!!
Pro tools crashes all the time! Every 2-15 minutes it gives me error message and stops working. I need to reboot, but still get the same problems.
Main problems: 1. Cannot open some PT files. I load PT first, open the session. It starts to load the files but suddenly stops and quits. I need to reboot, but still cannot opn it. 2. SOme files I can open, but it gives me errors every 2-15 miniutes. I cannot even save. Other times it crashes when the files are loaded and EDIT/MIX screet comes on. 3. SOmetimes it gives me messges that PT is low on memory. Getting very frustrated. I have updated drivers, optimized PT for WIndows 7, trashed pref and databases. NOTHING WORKS. I realize that I use some of the things that are not advisable with PT (network adapter USB storage drives) but I used them for months and the problems are recent. I mostly experienc crashes when I mix. PLease help! ***** Start of Report ***** -------------------------------------------------------------------------------- <<< Status >>> -------------------------------------------------------------------------------- Name: SiSoftware Sandra Lite [Evaluation] (x64) Version: 2011.10.17.80 Copyright: Copyright © SiSoftware 1995-Present. All Rights Reserved. Registered Owner: felix Registered Organisation: Unknown Licence Status: Free strictly for personal/educational use; 21 days trial for any other use. Licence Extra: You are on day %d of your trial period. Please see 'Help - Get More' for purchase details. URL: http://www.sisoftware.co.uk E-Mail: [email protected] Twitter: http://twitter.com/sisoftwareuk Facebook: http://www.facebook.com/SiSoftware Host Name: myPC User: felix Computer ID: {12D566C8-EC4B-4F39-8AFB-6E4F112A5244} Result ID: {36EA4B34-F71F-4C83-A1E9-40D6504F023A} Date: Thursday, September 22, 2011 @ 9:24:06 PM <<< Comments >>> -------------------------------------------------------------------------------- <<< Computer Overview >>> -------------------------------------------------------------------------------- < Computer > Model: OEM System Product Name Workgroup: WORKGROUP Host Name: myPC User: felix < Processor > Model: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz Speed: 2.83GHz Cores per Processor: 4 Unit(s) Type: Quad-Core Integrated Data Cache: 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size L2 Cache: 2x 6MB, ECC, Synchronous, ATC, 24-way, 64 byte line size, 2 threads sharing < Computer > Mainboard: ASUS P5P43TD/USB3 BIOS: AMI (OEM) 0401 03/12/2010 Bus(es): ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/ SMBus Multi-Processor (MP) Support: No Multi-Processor Advanced PIC (:Yes Total Memory: 8GB DIMM DDR2 DDR3 < Chipset > Model: ASUS P45/P43/G45/G43 DRAM Controller Front Side Bus Speed: 4x 333MHz (1.33GHz) Total Memory: 8GB DIMM DDR2 DDR3 Channels: 2 Memory Bus Speed: 2x 533MHz (1GHz) < Memory Module(s) > Memory Module: Corsair CM3X2G1600C9DHX 2GB DIMM DDR3 PC3- 8500U DDR3-1066 (7-7-7-20 4-27-8-4) Memory Module: Corsair CM3X2G1600C9DHX 2GB DIMM DDR3 PC3- 8500U DDR3-1066 (7-7-7-20 4-27-8-4) Memory Module: Corsair CM3X2G1600C9DHX 2GB DIMM DDR3 PC3- 8500U DDR3-1066 (7-7-7-20 4-27-8-4) Memory Module: Corsair CM3X2G1600C9DHX 2GB DIMM DDR3 PC3- 8500U DDR3-1066 (7-7-7-20 4-27-8-4) < Video System > Video Adapter: NVIDIA GeForce 7300 SE/7200 GS (2 PS3.0, 2 VS3.0 450MHz, 512MB DDR3 526MHz 64-bit, PCIe 1.00 x16) < Graphics Processor > < Storage Devices > WDC WD1002FAEX-00Z3A0 (1TB, SA:932GB (C:) WDC WD1002FAEX-00Z3A0 (1TB, SA:932GB (D:) WL2000GSA6472E (2TB, USB2/SATA:2TB (F:) HL-DT-ST DVDRAM GH24LS50 (SATA:N/A (E:) < Logical Storage Devices > New Volume (F:): 2TB (NTFS) @ WL2000GSA6472E (2TB, USB2/ SATA300, 5400rpm) System Reserved: 100MB (NTFS) Hard Disk (C:): 931GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm) Data (D:): 931GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm) Optical Drive (E:): N/A @ HL-DT-ST DVDRAM GH24LS50 (SATA150, DVD+- RW, CD-RW, 2MB Cache) < Peripherals > LPC Hub Controller 1: ASUS LPC Interface Controller LPC Legacy Controller 1: T0 B0-73 Audio Device: ASUS HD Audio Controller Serial Port(s): 1 Parallel Port(s): 1 Disk Controller: ASUS 4 port SATA IDE Controller Disk Controller: ASUS 2 port SATA IDE Controller Disk Controller: ASUS JMB368 IDE Controller USB Controller 1: ASUS USB UHCI Controller #4 USB Controller 2: ASUS USB UHCI Controller #5 USB Controller 3: ASUS USB UHCI Controller #6 USB Controller 4: ASUS USB EHCI Controller #2 USB Controller 5: ASUS USB UHCI Controller #1 USB Controller 6: ASUS USB UHCI Controller #2 USB Controller 7: ASUS USB UHCI Controller #3 USB Controller 8: ASUS USB EHCI Controller #1 FireWire/1394 Controller 1: ADS Technologies TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller SMBus/i2c Controller 1: Intel ICH SMBus < Printers and Faxes > Printer: Microsoft XPS Document Writer (600x600, Colour) Fax: Microsoft Shared Fax Driver (200x200) Printer: Adobe PDF Converter (4000x4000, Colour) < Network Services > Network Adapter: Realtek PCIe GBE Family Controller (Ethernet, 100Mbps) < Operating System > Windows System: Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1) Platform Compliance: x64 < Windows Experience Index > Current System: 3.3 <<< Mainboard >>> -------------------------------------------------------------------------------- < Computer > Manufacturer: OEM Model: System Product Name Family: To Be Filled By O.E.M. Version: System Version Serial Number: System Serial Number ID: 7F55F9A0-11D5FE8D-5B48B3AB-6537A739 SKU Number: To Be Filled By O.E.M. < Computer Chassis > Manufacturer: Chassis Manufacture Type: Desktop Can be locked: No Version: Chassis Version Power Cord(s): 1 Serial Number: Chassis Serial Number Asset Tag: Asset-1234567890 Boot-up State: Safe Power State: Safe Thermal State: Safe Security State: External Interface Locked-out < Mainboard > Manufacturer: ASUS Multi-Processor (MP) Support: No Multi-Processing (MPS) Version:1.40 Model: P5P43TD/USB3 Type: Mainboard Version: Rev X.0x Serial Number: MF70A5G01100291 Asset Tag: To Be Filled By O.E.M. Location in Chassis: To Be Filled By O.E.M. BIOS: 64-0401-000001-00101111-031210-Eaglelake < Mainboard Properties > Removable: No Replaceable: Yes Hot Swap: No < On-board Devices > Onboard Ethernet: Ethernet Adapter (Enabled) < Computer Memory Controller > Location: Mainboard Error Correction Capability: None Number of Memory Slots: 4 Maximum Installable Memory: 16GB BANK0 - DIMM0: Manufacturer0 PartNum0 SerNum0 AssetTagNum0 DIMM Synchronous 2GB/64 @ 1GHz BANK1 - DIMM1: Manufacturer1 PartNum1 SerNum1 AssetTagNum1 DIMM Synchronous 2GB/64 @ 1GHz BANK2 - DIMM2: Manufacturer2 PartNum2 SerNum2 AssetTagNum2 DIMM Synchronous 2GB/64 @ 1GHz BANK3 - DIMM3: Manufacturer3 PartNum3 SerNum3 AssetTagNum3 DIMM Synchronous 2GB/64 @ 1GHz < Chipset > Model: ASUS P45/P43/G45/G43 DRAM Controller OEM Device Name: Intel P45/P43/G45/G43 DRAM Controller Revision: A4 Bus: Intel AGTL+ Number of FSB Channels: 1 Front Side Bus Speed: 4x 333MHz (1.33GHz) Maximum FSB Speed: 4x 333MHz (1.33GHz) Width: 64-bit Crossfire Technology: Yes I/O Queue Depth: 12 request(s) Maximum Bus Bandwidth: 10.4GB/s Maximum Power: 24.000W < Features > ME - Management Engine: Yes AMT - Active Management Techno:Yes < Chipset 1 Hub Interface > Type: DMI (Direct Media Interface) Version: 1.00 Number of Ports: 4 In/Out Width: 4-bit / 4-bit Duplex: Yes Multiplier: 3x Speed: 100MHz < Logical/Chipset Memory Banks > Bank 0: 1GB DIMM DDR3 7-7-7-20 4-27-9-5 2T Bank 1: 1GB DIMM DDR3 7-7-7-20 4-27-9-5 2T Bank 2: 1GB DIMM DDR3 7-7-7-20 4-27-9-5 2T Bank 3: 1GB DIMM DDR3 7-7-7-20 4-27-9-5 2T Bank 4: 1GB DIMM DDR2 7-7-7-20 4-27-9-5 2T Bank 5: 1GB DIMM DDR2 7-7-7-20 4-27-9-5 2T Bank 6: 1GB DIMM DDR2 7-7-7-20 4-27-9-5 2T Bank 7: 1GB DIMM DDR2 7-7-7-20 4-27-9-5 2T Maximum Installable Memory: 8GB Supported Memory Types: DIMM DDR2 DDR3 Channels: 2 Memory Bus Speed: 2x 533MHz (1GHz) Maximum Memory Speed: 2x 400MHz (800MHz) Multiplier: 16/10x Width: 64-bit FMAX - Fast Memory Access Supp:Yes Refresh Rate: 7.80µs Power Save Mode: No Fixed Hole Present: No Maximum Memory Bus Bandwidth: 16.66GB/s < APIC 1 > Version: 2.00 Multiplier: 1/2x Maximum Interrupts: 24 IRQ Handler Engaged: Yes Enhanced Support: Yes < Memory Module > Manufacturer: Corsair Model: CM3X2G1600C9DHX Type: 2GB DIMM DDR3 Technology: 8x(1024Mx8) Speed: PC3-8500U DDR3-1066 Standard Timings: 7-7-7-20 4-27-8-4 Version: 1.00 Timing @ 457MHz: 6-6-6-17 3-23-7-3 Timing @ 533MHz: 7-7-7-20 4-27-8-4 Timing @ 610MHz: 8-8-8-23 5-31-9-5 Timing @ 686MHz: 9-9-9-26 5-35-10-5 < Memory Module > Manufacturer: Corsair Model: CM3X2G1600C9DHX Type: 2GB DIMM DDR3 Technology: 8x(1024Mx8) Speed: PC3-8500U DDR3-1066 Standard Timings: 7-7-7-20 4-27-8-4 Version: 1.00 Timing @ 457MHz: 6-6-6-17 3-23-7-3 Timing @ 533MHz: 7-7-7-20 4-27-8-4 Timing @ 610MHz: 8-8-8-23 5-31-9-5 Timing @ 686MHz: 9-9-9-26 5-35-10-5 < Memory Module > Manufacturer: Corsair Model: CM3X2G1600C9DHX Type: 2GB DIMM DDR3 Technology: 8x(1024Mx8) Speed: PC3-8500U DDR3-1066 Standard Timings: 7-7-7-20 4-27-8-4 Version: 1.00 Timing @ 457MHz: 6-6-6-17 3-23-7-3 Timing @ 533MHz: 7-7-7-20 4-27-8-4 Timing @ 610MHz: 8-8-8-23 5-31-9-5 Timing @ 686MHz: 9-9-9-26 5-35-10-5 < Memory Module > Manufacturer: Corsair Model: CM3X2G1600C9DHX Type: 2GB DIMM DDR3 Technology: 8x(1024Mx8) Speed: PC3-8500U DDR3-1066 Standard Timings: 7-7-7-20 4-27-8-4 Version: 1.00 Timing @ 457MHz: 6-6-6-17 3-23-7-3 Timing @ 533MHz: 7-7-7-20 4-27-8-4 Timing @ 610MHz: 8-8-8-23 5-31-9-5 Timing @ 686MHz: 9-9-9-26 5-35-10-5 |
#2
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Re: Pro Tools 8 crashes all the time!!! Please help!!
I use PT LE 002. PT 8.05
Widows 7 |
#3
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Re: Pro Tools 8 crashes all the time!!! Please help!!
Other issues:
1. If I have a track in SOLO and unSOlo it, the other tracks do not start playing the audio. I have to stop playback and start it again in order to hear the audio. 2. Sometimes only few of the tracks play the audio. Let's say I have 15 tracks for playback. With no solos or mutes only 3-4 will pass the audio. I have to stop and start a few times before it's fixed. WHat is going on?? |
#4
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Re: Pro Tools 8 crashes all the time!!! Please help!!
Are you running any Anti Virus software? Either turn it off or give PT special permissions and see if that makes any difference. It's a long shot but worth a try.
__________________
Too much blood in my drugstream Motherboard: Gigabyte Z690 AERO D CPU: Intel Alder Lake Core i9-12900K CPU Cooler: Noctua NH-D15S RAM: Corsair Vengeance DDR5 64GB (2x 32gb 5200MHz) Drives: 2 x Samsung 980 Pro 2TB NVME PCIE 4.0 M.2 SSD (Record & Samples) 1 x Samsung 980 Pro 1TB NVME PCIE 4.0 M.2 SSD (OS Win 11 Pro) GPU:Gigabyte GeForce RTX 3060 12GB GDDR6 PCIE 4 PSU: Corsair HX Series HX850 Platinim CASE: Fractal Define XL R2 PT 11HD (v11.3.2) Omni s/pdif <> AxeFxIII HD 96I/O |
#5
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Re: Pro Tools 8 crashes all the time!!! Please help!!
Is that 5400 RPM F drive where you sessions live? If so, that might explain it.
Bob |
#6
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Re: Pro Tools 8 crashes all the time!!! Please help!!
Agreed. That is a possible issue. Are any of your drives "green"? Green drives should only be used for backup and archive. Have you done all the system tweaks? Did it work well for a time and then go sour, or has it always been bad on this computer?
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#7
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Re: Pro Tools 8 crashes all the time!!! Please help!!
Drive F is only used to back up files. ALl Pro Tools Files on drive D.
I have had minor problems for month, but last few weeks it has become horrible. I have done all the Pro Tools tweaks from this forum. What does "green drive" mean?? |
#8
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Re: Pro Tools 8 crashes all the time!!! Please help!!
I disconnected anti virus and network card... doesnot solve the problem
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#9
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Re: Pro Tools 8 crashes all the time!!! Please help!!
"green" refers to any of the drives on the market that claim to be green(ie, use less power). Those drives usually either have a slower speed(like 5900 rpm) or will spin down whenever they "think" they don't need to spin at full speed. That's not good for recording where you want the drive running at full speed all the time. WD makes Caviar drives in Black(best performance with the highest price), Blue(good performance, lower price) and Green(which you don't want in your audio machine, except for backup). Other companies offer much the same.
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
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