DAE error 9073 is making me crazy

[gentilcopain]

Hello,

I have protools 8.0.3 CS2, vista 32. I playback and record my sessions on an external HD esata velociraptor 10 000 rpm.

I already had the same pb with my last external HD 7200 rpm Western Digital :

Protools stops really often during playback and recording with the DAE 9073 error. I defragmented my HD to see if it was working better. No results.

Here is my sandra

< Processeur >
Modèle: Intel(R) Core(TM)2 Quad CPU Q9000 @ 2.00GHz
Vitesse: 2.00GHz
Noyaux par Processeur: 4 Unité(s)
Threads par Noyau: 1 Unité(s)
Type: Mobile, Quad-Core
Cache de Données Interne: 4x 32ko, Synchrone, Ecriture Directe, jeu à 8 voies, 64 octets de taille de ligne
Cache sur Carte L2: 2x 3Mo, ECC, Synchrone, ATC, jeu à 12 voies, 64 octets de taille de ligne, 2 partages de threads

< Système >
Système: Hewlett-Packard HP HDX 18 Notebook PC
Compatibilité de Plate-forme: Technologie Mobile Intel Centrino Pro
Carte mère: Quanta 3610
Bus: PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Support MP: Non
APIC MP: Oui
BIOS Système: Hewlett-Packard F.13
Mémoire Totale: 3Go SO-DIMM

< Chipset >
Modèle: HP PM45 Mobile Controller Hub
Vitesse du Bus Principal: 4x 266MHz (1.06GHz)
Mémoire Totale: 4Go SO-DIMM
Vitesse du Bus Mémoire: 2x 532MHz (1.06GHz)

< Module(s) de Mémoire >
Module de Mémoire: Micron 16JSF25664HY-1G1D1 2Go DDR3 SO-DIMM PC3-8500S DDR3- 1066 (7-7-7-20 4-27-8-4) Page 1
Module de Mémoire: Micron 16JSF25664HY-1G1D1 2Go DDR3 SO-DIMM PC3-8500S DDR3- 1066 (7-7-7-20 4-27-8-4)

< Système Vidéo >
Adaptateur: NVIDIA GeForce 9600M GT (1Go DDR2, 500MHz/1.16GHz/ 2x399MHz, PCIe 2.00 x16, SM4.0)

< Processeurs Graphiques > Adaptateur: GeForce 9600M GT (1.01, 1Go, 1.25GHz)

< Dispositifs de Stockage Physiques > TOSHIBA MK3252GSX 320Go (SATA300, 2.5", 5:298Go (D:) (J:) (K:) TOSHIBA MK3252GSX 320Go (SATA300, 2.5", 5:298Go (C:) ST3750330NS 2To (USB, 3.5"): 1To (G:) USB DISK 2.0 4Go (USB): 4Go (H:) HL-DT-ST BDDVDRW CT10L (SATA150, BD-R, DV:3Go (E:)

Now the velociraptor 10000 rpm is connected to the esata.

< Dispositifs de Stockage Logiques >
(D:): 204Go (NTFS) @ TOSHIBA MK3252GSX 320Go (SATA300, 2.5", 5400rpm, NCQ, 8Mo Cache)
Nouveau nom (K:): 82Go (NTFS) @ TOSHIBA MK3252GSX 320Go (SATA300, 2.5", 5400rpm, NCQ, 8Mo Cache)
RECOVERY (J:): 12Go (NTFS) @ TOSHIBA MK3252GSX 320Go (SATA300, 2.5", 5400rpm, NCQ, 8Mo Cache)
OS (C:): 298Go (NTFS) @ TOSHIBA MK3252GSX 320Go (SATA300, 2.5", 5400rpm, NCQ, 8Mo Cache)
Pro Tools LE (E:): 3Go (CDFS) @ HL-DT-ST BDDVDRW CT10L (SATA150, BD-R, DVD+- RW, CD-RW, 4Mo Cache)
Iomega HDD (G:): 1To (HFSJ) @ ST3750330NS 2To (USB, 3.5") Lecteur Amovible (H:): 4Go (FAT32) @ USB DISK 2.0 4Go (USB)

I did this Sandra 1 year ago, then installed on the esata a WD 7200 rpm and now the Velociraptor 300 go 10000 rpm

< Périphériques > Contrôleur Hub LPC 1: HP ICH9M LPC Interface Controller Périphérique Audio: HP (ICH9) HD Audio Controller
Codec Audio: Integrated Device Technology 76B2h Contrôleur de Disque: HP (ICH9) Mobile SATA AHCI Controller
Contrôleur USB 1: HP (ICH9) USB Universal Host Controller
Contrôleur USB 2: HP (ICH9) USB Universal Host Controller
Contrôleur USB 3: HP (ICH9) USB2 Enhanced Host Controller
Contrôleur USB 4: HP (ICH9) USB Universal Host Controller
Contrôleur USB 5: HP (ICH9) USB Universal Host Controller
Contrôleur USB 6: HP (ICH9) USB Universal Host Controller
Contrôleur USB 7: HP (ICH9) USB Universal Host Controller
Contrôleur USB 8: HP (ICH9) USB2 Enhanced Host Controller
Contrôleur FireWire/1394 1: HP IEEE 1394 Host Controller
Contrôleur SMBus Système 1: Intel 801xx/63xx SMBus

< Imprimantes et Fax > Imprimante: Microsoft XPS Document Writer (600x600, Rendu des Couleurs)
Fax: Microsoft Shared Fax Driver (200x200)

< Services Réseau >

< Gestion de l'Énergie > Etat de la Ligne AC: Connecté Batterie No 1: 100%

< Système(s) d'Exploitation >

Système Windows: Microsoft Windows Vista Fondamental (ultimate) 6.00.6001 (Service Pack 1) Compatibilité de Plate-forme: x86

[gentilcopain]

Please help me !!! I m suffering

[gentilcopain]

I have protools LE 8.0.3 cs2 digi 002

[gentilcopain]

Someone please ?

[sw rec]

Your (French???) report says your drives are 5400 rpm.....
That Iomega is USB AND FAT 32 where externals need to be Firewire, and ALL your drives need to be NTFS.

[dave911]

I think a sandra repor in english will get more response.

[gentilcopain]

Yes I m french.

My internal disks are 5400

But my working external disk is a velociraptor 10000 ntsf

[pianosound]

With your Quad being only 2.0 (cpu),, and C drive 5400,,, 8MB cache,,,, I don't know, your bottle neck could be 1 or both? It would be better to have a WD 7200 rpm with 32 MB cache for your C drive, but being a laptop,,,?? Laptops come loaded with a lot of junk that run in the background, try uninstalling or disableing a few. Even temp, and fan speed apps will take badly needed cpu power and at 2.0, not much to spare? 4 gigs of ram should be good, make sre your firewire has a TI chipset? Also, laptops don't always have a compatible sound card(??) You might want to disconnect your USB drive (FAT 32) while using PT's. Hang in, and good luck, Mike

[gentilcopain]

My computer is a quad core 2ghz. It's not that bad I think.

The funny thing is that the external WD 7200 rpm worked better than the velociraptor 10000 rpm.

Maybe everything comes from my C: drive. I don't know. But I know that everything can work perfectly with 40 tracks and crash with only 2 tracks. That's curious.

Everytime the error occurs the external drive (10 000 rpm) gets inaccessible for 2 minutes and then it works till the next 9073 error appears.

[gentilcopain]

More over I disabled every programs I could to make my vista 32 bits session fit to protools