bug in Logic, plugins open all the time

[EddieJones]

Originally Posted by robertg

1- Changing Eucon may be too much trouble to fix bugs like this.
2- Changing Eucon in this way risks breaking other Eucon apps like Cubase.

All DAWs are different and we do make changes to EUCON for these different ways of working, This doesn't affect other DAW's as we know what is connected and can use different code.

[robertg]

Originally Posted by EddieJones

All DAWs are different and we do make changes to EUCON for these different ways of working, This doesn't affect other DAW's as we know what is connected and can use different code.

Good to hear, I look forward to this workflow hindering issue being fixed!

Do you need me to describe it in detail? Basically Eucon doesn't seem to support plugins at all on the parent of track stacks.

[EddieJones]

Again, this is down to Apple to implement not Avid. If there are any tweaks to EUCON to help we would gladly oblige.

[robertg]

Originally Posted by EddieJones

Again, this is down to Apple to implement not Avid. If there are any tweaks to EUCON to help we would gladly oblige.

Sounds good. Bear with me please, I think there is progress here. A couple of questions.

1. Has Apple known about this bug for almost 6 years and chose not to fix it?
2. Or have they only recently found out after I complained on this forum, and then Avid informed them (I highly, highly doubt this to be the case.)

I also highly doubt that anyone other than myself has brought this to their attention. Assuming that no one starts a change.org petition:

Can you raise the priority of this fix in your regular communication channels with Apple?

[EddieJones]

So I'm 100% clear on each of these plugin window issues (as there seems to be at least 2 different descriptions here), can you guys make a video of this happening, showing both the Logic screen and what you are doing on the surface. Please also describe it as you do it. I'm presuming that you have the EuControl General prefs for open and close plugin enabled?

[robertg]

Originally Posted by EddieJones

So I'm 100% clear on each of these plugin window issues (as there seems to be at least 2 different descriptions here), can you guys make a video of this happening, showing both the Logic screen and what you are doing on the surface. Please also describe it as you do it. I'm presuming that you have the EuControl General prefs for open and close plugin enabled?

Yes there are multiple problems, but let's focus on one at a time. I'm not able to make a video right now but if you follow these exact steps, this is reproducible every time:

1. Create a new blank logic project
2. At the tracks dialog, pick software instrument and set number of tracks to 3.

Now you have 3 software instrument tracks highlighted.

3. Right click on one of them and pick create track stack...
4. Set that to Summing stack and click create.

Now you can add and remove plugins on the Inst tracks on the surfaces as expected. But if you put plugins on the Sum 1 (parent of the stack) track, The Eucon surfaces don't see them, and they never have.

This is why I am saying that Apple changed something here with the release of Logic X. The Sum 1 "parent tracks" are a special kind of track that Eucon can't recognize plugins for. But pans and sends work.

My system specs are:

Mac Pro 2013
OS X 10.13.5
Logic Pro X 10.4.1
EuControl 18.3.0.227

currently set up with: ProTools Dock, Ipad Air, MC Mix


Thanks Eddie.

[EddieJones]

Yes this issue is solely on Apple, they need to add the plugins to the track stacks for EUCON. I was more concerned about the plugin Window issues (which Avid may be able to work around in the meantime)

[robertg]

Originally Posted by EddieJones

Yes this issue is solely on Apple, they need to add the plugins to the track stacks for EUCON. I was more concerned about the plugin Window issues (which Avid may be able to work around in the meantime)

Was the stack issue brought up once with Apple and then they buried it? Can they be reminded of it every time you speak?

And the plugin window issues, that's easily reproduce-able too..

1. New logic project
2. create 3 or 4 audio instrument tracks, and put whatever audio instruments on.

Whenever you switch tracks on a Eucon surface, the instrument plug-in window opens, whether you want it or not, regardless of what mode you're in.

This bug started up more recently than the other ones.

And are you already aware of the issue where plugins show up blank on the surfaces? They are still "on", you push the knob and they open, but you can't tell what is what without looking at the monitor.

All this little workflow crippling stuff adds up, man. If it were me in your shoes, I would raise these at every discussion with Apple.

[sjgam]

I am thinking of buying the artist mix and I on Logic Pro X.

I am really impressed with Pro Tools Control App and reading through Mix manual and Eucon Section of Logic Control Surfaces Support manual impressed with its flexible features.

Specifically over the MCU controllers (Mackie, X Touch, Faderport, QCon etc) I am looking forward to:

1. Easy selection/insertion of plugins with encoders and plugin folders
2. Customizable Layouts
3. VCA Spill with Control App

I see some bugs being reported on this forum but in general are Logic users enjoying their Artist devices in August 2018?

[robertg]

Originally Posted by sjgam

I am thinking of buying the artist mix and I on Logic Pro X.

I am really impressed with Pro Tools Control App and reading through Mix manual and Eucon Section of Logic Control Surfaces Support manual impressed with its flexible features.

Specifically over the MCU controllers (Mackie, X Touch, Faderport, QCon etc) I am looking forward to:

1. Easy selection/insertion of plugins with encoders and plugin folders
2. Customizable Layouts
3. VCA Spill with Control App

I see some bugs being reported on this forum but in general are Logic users enjoying their Artist devices in August 2018?

I would say that in general, mostly everything works as it should, that's why I added a Dock to my Avid surfaces recently. I have 6 now.

These are definitely better than all of the Mackie control clones on the market lately.

I am optimistic that with Eddie's help, and his efforts to coordinate with Apple, these bugs can be fixed in the next release. I rely on track stacks so heavily that it would be a great thing to not need to find weird routing workarounds anymore to use the surfaces.