Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Closed Thread
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-30-2020, 12:01 PM
Hr.Austmann Hr.Austmann is offline
Member
 
Join Date: Jul 2009
Location: Iceland
Posts: 54
Default perpetual reinstatement upgrade a year ago is active?? WTF!

i bought what avid said to be their last perpetual protools a year ago.
And i was not intending on using it anytime soon since i am good at mixing on pt12.5 and no problems and same computer.
i registered the software on ilok but did never activate it and nor does it display any expiration date on the product, i thought it was un active until i get an email from avid saying my software needs to be updated

did anybody else make the same mistakes?
  #2  
Old 12-01-2020, 09:40 PM
jeffro's Avatar
jeffro jeffro is offline
Member
 
Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: perpetual reinstatement upgrade a year ago is active?? WTF!

Redeeming the product code in my.avid.com starts the clock, see https://avid.secure.force.com/pkb/ar...ctivation-date. I'll start a support case to get your System ID so we can review your products and licenses.
__________________
system detailsxinstagramlinkedin
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
HD10 Perpetual Upgrade to 2020 Ultimate Perpetual WaterRat Licensing & Accounts 7 04-24-2020 06:47 PM
Pro Tools 12HD perpetual license and 1 year support plan Funkmasta69 Buy & Sell 0 04-26-2017 07:31 PM
Pro Tools 12 Perpetual with 1 year Upgrade/Support Midnite8 Buy & Sell 1 10-28-2016 10:29 PM
Does the PT Upgrade/Reinstatement Plan Give Me PERPETUAL License? johnbarnesiii Licensing & Accounts 5 07-17-2016 06:22 AM


All times are GMT -7. The time now is 05:28 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com