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#1
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perpetual reinstatement upgrade a year ago is active?? WTF!
i bought what avid said to be their last perpetual protools a year ago.
And i was not intending on using it anytime soon since i am good at mixing on pt12.5 and no problems and same computer. i registered the software on ilok but did never activate it and nor does it display any expiration date on the product, i thought it was un active until i get an email from avid saying my software needs to be updated did anybody else make the same mistakes? |
#2
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Re: perpetual reinstatement upgrade a year ago is active?? WTF!
Redeeming the product code in my.avid.com starts the clock, see https://avid.secure.force.com/pkb/ar...ctivation-date. I'll start a support case to get your System ID so we can review your products and licenses.
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