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  #1  
Old 11-05-2010, 08:42 PM
asaffulks asaffulks is offline
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Default 003 Driver Issue With Pro Tools 9

I upgraded to Pro Tools 9 today from 8.0.3 LE. My digi 003 works fine in LE, but when I install 9 the computer doesn't recognize my 003. In device manager there is a yellow asterisk next to the 003 and I cannot update or do anything to make it function. Ive reinstalled 8.0.3 and 9 twice and no luck. I made sure that the 003 was either connected or unconnected depending on the messages the installers displayed. Please help...I'm losing business and money.
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  #2  
Old 11-05-2010, 08:43 PM
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Default Re: 003 Driver Issue With Pro Tools 9

Did you load the new drivers for the 003? They are now separate from the software.
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  #3  
Old 11-05-2010, 08:46 PM
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Default Re: 003 Driver Issue With Pro Tools 9

Quote:
Originally Posted by asaffulks View Post
I upgraded to Pro Tools 9 today from 8.0.3 LE. My digi 003 works fine in LE, but when I install 9 the computer doesn't recognize my 003. In device manager there is a yellow asterisk next to the 003 and I cannot update or do anything to make it function. Ive reinstalled 8.0.3 and 9 twice and no luck. I made sure that the 003 was either connected or unconnected depending on the messages the installers displayed. Please help...I'm losing business and money.
Do you not have a clone of your original system drive? Run that for clients while you sort out the issues.
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  #4  
Old 11-05-2010, 08:53 PM
asaffulks asaffulks is offline
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Default Re: 003 Driver Issue With Pro Tools 9

Where do I download the 003 drivers? No I do not have a clone drive.
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  #5  
Old 11-05-2010, 08:55 PM
asaffulks asaffulks is offline
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Default Re: 003 Driver Issue With Pro Tools 9

I believe I just found it:

http://avid.custkb.com/avid/app/self...3=1450&Hilite=


Thanks for your help.
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  #6  
Old 11-05-2010, 09:47 PM
SessionKat SessionKat is offline
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Default Re: 003 Driver Issue With Pro Tools 9

003 running fine here w/ iMac PT 9, OSX 10.6.4. Let me know if things go bad.

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  #7  
Old 05-23-2011, 09:37 AM
Bodan Bodan is offline
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Default Re: 003 Driver Issue With Pro Tools 9

I loaded the 003 drivers. the digi shows up in the core audio manager and under pro tools 9, but audio won't play... it's recognizing the 003, but I can't play audio through pro tools, or when I set my computers audio output to the 003, audio won't play either.

please help! I'd love to get using this interface :)

weird thing is, the 003 works totally fine in ableton live!

Thanks,

-Bodan
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  #8  
Old 05-23-2011, 09:39 AM
Bodan Bodan is offline
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Default Re: 003 Driver Issue With Pro Tools 9

PS. I'm running OS X 10.6.7, with PT 9.0.2
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  #9  
Old 05-23-2011, 12:53 PM
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Default Re: 003 Driver Issue With Pro Tools 9

Have you tried trashing Pro Tools preferences, per the info in the General Troubleshooting thread?
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  #10  
Old 05-23-2011, 08:00 PM
Bodan Bodan is offline
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Default Re: 003 Driver Issue With Pro Tools 9

I believe i did that origionally when my 003 wasn't even showing up. then i deleted the files, restarted, and my 003 showed up. but wouldn't play audio.

so i tried downloading the new drivers, but still no audio!

any other suggestions?
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