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  #1  
Old 11-09-2018, 10:12 PM
M2E M2E is offline
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Default PTHD 11/10 License Upgrade - Help!!!

I just bought a Pro Tools 11 HD/10 HD License. Some reason it's not reading my 192 and cards. Help...

Thanks guys, Marc
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  #2  
Old 11-09-2018, 10:18 PM
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YYR123 YYR123 is offline
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Default Re: PTHD 11/10 License Upgrade - Help!!!

What does Digi test say?

Is your HD license on your ilok?

Just HD10 b/c 11 and TDM won’t work together
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Old 11-09-2018, 10:20 PM
Darryl Ramm Darryl Ramm is offline
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Default Re: PTHD 11/10 License Upgrade - Help!!!

The license does not “read” your 192 and cards. So how about you explain exactly what you have in what computer and exactly what is going on.

Pro Tools 11 won’t work with TDM systems. So you are using Pro Tools 10 right?

What does DigiTest show? What exact cards do you have?
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Old 11-09-2018, 10:20 PM
M2E M2E is offline
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Default Re: PTHD 11/10 License Upgrade - Help!!!

Quote:
Originally Posted by YYR123 View Post
What does Digi test say?

Is your HD license on your ilok?

Just HD10 b/c 11 and TDM won’t work together
Digi Test won't run.

Yes, on iLok

I just want to use the PTHD10, not 11.
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Old 11-09-2018, 10:27 PM
M2E M2E is offline
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Default Re: PTHD 11/10 License Upgrade - Help!!!

Digi Test won't let me select the 192 i/o. It's greyed out. Weird.
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Old 11-10-2018, 08:54 AM
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YYR123 YYR123 is offline
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Default Re: PTHD 11/10 License Upgrade - Help!!!

You had better start by telling us which version of operating system your using

Also anything else that you can think of describing your computer set up etc. etc.

Has this version ever worked for you ?

Have these cards ever worked?

How about 1 card versus 3 cards?
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HDX - PT12.5.1 - HD I/O 16x8x8
Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii
D-Command Main Unit - 'Ole Blue


http://www.sknoteaudio.com/ plugins rock and are affordable.
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  #7  
Old 11-10-2018, 11:29 AM
M2E M2E is offline
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Default Re: PTHD 11/10 License Upgrade - Help!!!

I figured it out. I have a few licenses, 10/11 native and 10/11HD. I deactivated the 10/11 License and it started working. Weird but OK. Thanks so much for the quick response.
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