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#11
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Re: Video Engine won't load in PT11?
I don't think so. Not seeing any related files in my Library folder or any running processes that look like it. I never installed either of those on this computer in the past.
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#12
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Re: Video Engine won't load in PT11?
Quote:
Having said that, maybe use Find Any File (Google it) to see if you have any AMA plug-ins installed? What are your system specifications? Avid Video Engine requires 8 GB of RAM.
__________________
Jonathan S. Abrams, CEA, CEV, CBNT Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10) |
#13
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Re: Video Engine won't load in PT11?
Quote:
12GB 1333 MHz DD3 AMD Radeon HD 6970M 2048 MB Downloaded Find Any File. There's a folder called AMA under Application Support > Avid > AVX2_Plug-ins > AMA but it's empty. Then there is another folder called ama under Applications > Pro Tools.app > Contents > Frameworks > Video Engine > AvidVideoEngine.app > Contents > SharedSupport > AVX2_Plug-ins > ama It contains these files: AMADeviceMonitor.avx AMALogger.avx AMASampleProviderSupport.avx MSP_AvidMXF.avx MSP_MFX.avx MVP_MSP_Quicktime.avx XMLPlugin.avx |
#14
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Re: Video Engine won't load in PT11?
Quote:
Quote:
If you launch the Console (/Applications/Utilities/) and look in system.log, do you see any useful entries around the time of day that you try to make this work and you get a hang?
__________________
Jonathan S. Abrams, CEA, CEV, CBNT Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10) |
#15
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Re: Video Engine won't load in PT11?
I just ran PT while checking the system log. Here's what I got, from opening the app to closing it after it hangs.
Jul 27 23:17:10 Alon-Wolmans-iMac.local Pro Tools[668]: Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x7fe5d5ac6af0 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded) Jul 27 23:17:11 Alon-Wolmans-iMac.local coreaudiod[187]: Disabled automatic stack shots because audio IO is active Jul 27 23:17:11 Alon-Wolmans-iMac.local MIDIServer[671]: MIDIServer [671] starting; arch=x86_64 Jul 27 23:17:14 Alon-Wolmans-iMac.local SoftwareUpdater[675]: objc[675]: Class NSCustomButton is implemented in both /Applications/Pro Tools.app/Contents/Applications/SoftwareUpdater.app/Contents/Frameworks/DFW.framework/Versions/A/DFW and /Applications/Pro Tools.app/Contents/Applications/SoftwareUpdater.app/Contents/MacOS/SoftwareUpdater. One of the two will be used. Which one is undefined. Jul 27 23:17:14 Alon-Wolmans-iMac.local SoftwareUpdater[675]: objc[675]: Class NSPushButton is implemented in both /Applications/Pro Tools.app/Contents/Applications/SoftwareUpdater.app/Contents/Frameworks/DFW.framework/Versions/A/DFW and /Applications/Pro Tools.app/Contents/Applications/SoftwareUpdater.app/Contents/MacOS/SoftwareUpdater. One of the two will be used. Which one is undefined. Jul 27 23:17:14 Alon-Wolmans-iMac.local coreaudiod[187]: Enabled automatic stack shots because audio IO is inactive Jul 27 23:17:14 Alon-Wolmans-iMac.local SoftwareUpdater[675]: objc[675]: Class NSCheckBox is implemented in both /Applications/Pro Tools.app/Contents/Applications/SoftwareUpdater.app/Contents/Frameworks/DFW.framework/Versions/A/DFW and /Applications/Pro Tools.app/Contents/Applications/SoftwareUpdater.app/Contents/MacOS/SoftwareUpdater. One of the two will be used. Which one is undefined. Jul 27 23:17:14 Alon-Wolmans-iMac.local coreaudiod[187]: Disabled automatic stack shots because audio IO is active Jul 27 23:17:16 Alon-Wolmans-iMac.local com.apple.SecurityServer[15]: Succeeded authorizing right 'com.alf' by client '/usr/libexec/ApplicationFirewall/Firewall' [541] for authorization created by '/usr/libexec/ApplicationFirewall/Firewall' [541] (100003,0) Jul 27 23:17:40 Alon-Wolmans-iMac.local coreaudiod[187]: Enabled automatic stack shots because audio IO is inactive I noticed when running PT10 HD (which works) I don't get the error regarding the DVCPROHDAudio.plugin I tried moving this file but it hasn't fixed the problem. |
#16
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Re: Video Engine Problems with Pro Tools 11
I think Mac Pro 2008 is not supported in Pro Tools 11? Or just the ATI video card?
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#17
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Re: Video Engine Problems with Pro Tools 11
He's not using a Mac Pro 2008. That system.log capture shows he is using an iMac.
__________________
Jonathan S. Abrams, CEA, CEV, CBNT Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10) |
#18
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Re: Video Engine Problems with Pro Tools 11
Could this be RAM related? I read that 16GB is recommended.
I will be installing 32GB of RAM next week, so we'll see what happens. In the mean time, I have submitted a support ticket to Avid and Apogee. Also, I unchecked Enable GPU but this didn't help either. Last edited by asterix2k10; 07-28-2013 at 08:02 AM. |
#19
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Re: Video Engine Problems with Pro Tools 11
I put in 16GB of RAM, same brand in each DIMM. No change.
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#20
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Re: Video Engine Problems with Pro Tools 11
Time for a clean install of Mountain Lion...
Last edited by asterix2k10; 07-29-2013 at 12:05 AM. |
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