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Old 04-07-2011, 07:11 AM
assbagmann assbagmann is offline
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Unhappy help im freaking out! i lost my ilok!!!
does anyone know what to do in this situation? normally i'm good and keep it in my computer case but i was in a rush one day to catch a train and left it on a table at a coffee place...they said they never found it. I'm freaking out though b/c i use pro tools everyday; i'm constantly recording and mixing. so yeah any idea what to do guys?
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Old 04-07-2011, 07:20 AM
carlone carlone is offline
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Default Re: help im freaking out! i lost my ilok!!!
I feel for you.
This happened to a composer friend of mine and his options were pretty bad.
You're better off breaking the ilok than losing it.

For starters report it to ilok.com right away.

Print out a list of the plugins that were on the ilok and then you have to start trying to reach each company to see what their policy is for this. Some will give you another backup but most won't.
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Old 04-07-2011, 07:27 AM
getz76 getz76 is offline
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Default Re: help im freaking out! i lost my ilok!!!
Call your insurance company and report a claim. If you have a mysterious disappearance exclusion, you are out of luck.
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Old 04-10-2011, 05:53 PM
assbagmann assbagmann is offline
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Default Re: help im freaking out! i lost my ilok!!!
yeah but it had my pro tools authorization code on it and now i have no way of getting on pro tools....how do i get my authorization code to my new ilok? and no i did not purchase zero downtime.....
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Old 04-10-2011, 07:55 PM
getz76 getz76 is offline
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Default Re: help im freaking out! i lost my ilok!!!
You need a new license. That is why insurance is important. ZDT is not insurance, it provides temporary licenses for people with broken iLoks.

If you do not have insurance, you need to buy a new license. You can call Avid and ask for a discount, but they may or may not provide one.
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| Logic Pro 9 | Reason 6.5 | Pro Tools 10 | MOTU UltraLite mk3 | RME ADI-2 | Summit Audio 2BA-221 x 2 | MOTU 8pre x 2 |
| Mac Pro (4,1) 2.26gHz Xeon x 2 16gB OS X 10.7.4 | Macbook Pro (8,2) 2.2gHz i7 Quad 16gB OS X 10.7.4 |
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Old 04-10-2011, 09:12 PM
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basslik basslik is offline
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Default Re: help im freaking out! i lost my ilok!!!
Quote:
Originally Posted by assbagmann View Post
yeah but it had my pro tools authorization code on it and now i have no way of getting on pro tools....how do i get my authorization code to my new ilok? and no i did not purchase zero downtime.....
Your authorization code should be on your Digi account page.
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Old 04-11-2011, 11:10 AM
assbagmann assbagmann is offline
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Default Re: help im freaking out! i lost my ilok!!!
so in order to get my code back that i paid out the ass for, i have to pay to talk to someone whos going to tell me i have to pay to get a new licence?!?!?!?!
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Old 04-11-2011, 11:11 AM
assbagmann assbagmann is offline
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Default Re: help im freaking out! i lost my ilok!!!
also who/ where do i call? avid is cryptic in how to contact them
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Old 04-11-2011, 12:16 PM
assbagmann assbagmann is offline
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Default Re: help im freaking out! i lost my ilok!!!
awesome.....i have to buy a support code....this company just loves to rip us off dont they.....
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Old 04-11-2011, 12:20 PM
getz76 getz76 is offline
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Default Re: help im freaking out! i lost my ilok!!!
Quote:
Originally Posted by assbagmann View Post
this company just loves to rip us off dont they.....
Sucks that you lost your iLok... but the key words there are that you lost your iLok. Avid cannot make it magically reappear.
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