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#1
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Problems with iLok key [solved]
Hello ! :)
Everything was working fine : Protools, iLok key, etc. Today I had to install the latest iLok License Manager. And the problems began... I can no longer use Protools because it asks me to activate the product. When I try, it says it can't find any license... In the iLok License Manager, the iLok appears as greyed... If I do something like trying to synchronize, it says the source location is not connected. So I installed a system backup on my computer. Everything went back to normal, but it asked me to install the iLok License Manager again, which I did again and the problem started again... Is there a way to fix this problem ? Thank you ! :) |
#2
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Re: Problems with iLok key
Hi, sorry, can't find any Avid Account connected to your registered Email. You can create a support case thorugh http://avid.force.com/Support/RegistrationCaseCreation and one of our Licensing Team reps will be with you through Email.
Thanks Tope Quote:
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#3
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Re: Problems with iLok key
Have you tried plugging the iLok into a different USB port? Are you sure your license is current?
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#4
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Re: Problems with iLok key
Hello ! :)
I've tried all tips I found on the Internet, but it didn't work. If I understand well, the latest iLok License Manager also installs the driver for the iLok key. It seems like it doesn't install it on my system (Windows 7)... Anyway, I've installed a new hard drive with Windows 8.1 and it's working fine now. :) Thank you. :) |
#5
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Re: Problems with iLok key
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