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  #1  
Old 07-16-2018, 08:44 AM
BoRiZ KukoBa BoRiZ KukoBa is offline
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Default HDX driver is not available on fresh-boot High Sierra (2018.4)

After fresh-boot mac Pro Tools can’t reach HDX driver within 5-7 minutes after the start of the macOS.
Problem has appeared since 2018.1 in January on High Sierra 10.13.3
Each time I reboot the Mac, if I want to launch Pro Tools immediately I should launch and quit Pro Tools 3 times minimum.
if after a computer boot it took 5 minutes or more, everything starts fine.
SIP is OFF. “spctl” is “—master-disable”.

Mac Pro 6.1 with Thunderbolt 2 Sonnet expansion
1 HDX card with HD Omni interface
Pro Tools Ultimate 2018.4
macOS High Sierra 10.13.6
Video demo is here:
https://youtu.be/dNwVjrzXLVA
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  #2  
Old 07-16-2018, 10:43 AM
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DetroitT DetroitT is offline
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Default Re: HDX driver is not available on fresh-boot High Sierra (2018.4)

BTW: SIP does not need to be off for Pro Tools.
Have you run Digi-Test (Check Omni and HDX Firmware
Digi-Link License in your Pro Tools Ultimate bundle?
Are you trying to use the Avid Omni?

1. Reseat Digi Link Cables?
2. HD driver from the Pro Tool dmg or independent download?
3. iLok / Pace up to date?
4. Cleared-Reset PRam?
5. Driver conflict with soundflower? (Or others..All up to date)
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APFS 90% 10% Audio on Both
(HFS+)
Pro Tools U-2019.12 macOS 10.14.6 APFS
Second boot-macOS 10.13.6 (Avid HDX-1 Omni)

(MP 5,1 / 64-Gb)
(Sapphire RX-580 MVC-Edition)
MOTU FW-CoreAudio (for poly recording)
(SSL-HUI-MIDIoverIP)
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music-design-creation
Post Music-Sound mixing, Production-Enhancements.

Audio Tuning and System Services
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  #3  
Old 07-16-2018, 11:12 AM
BoRiZ KukoBa BoRiZ KukoBa is offline
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Default Re: HDX driver is not available on fresh-boot High Sierra (2018.4)

Quote:
Originally Posted by DetroitT View Post
BTW: SIP does not need to be off for Pro Tools.

Have you run Digi-Test (Check Omni and HDX Firmware
Yes I have

Quote:
Digi-Link License in your Pro Tools Ultimate bundle?
yes, full Ultimate Bundle

Quote:
Are you trying to use the Avid Omni?
If you mean Avid Omni Coreaudio Avid driver, then NOT. I need not only IO but DSP too.

Quote:
1. Reseat Digi Link Cables?
Yes

Quote:
2. HD driver from the Pro Tool dmg or independent download?
Yes I have installed HD driver separatelly from downloaded dmg
Quote:

3. iLok / Pace up to date?
Yes, all software and firmware is up to date.
Quote:
4. Cleared-Reset PRam?
Yes, many times
Quote:

5. Driver conflict with soundflower? (Or others..All up to date)
I don’t know about any conflicts between sound flower and any other drivers...

I tried to fresh install macOS and Pro Tools strange behavior was same.
I think maybe HDX driver conflicting with some macOS services? Or maybe thunderbolt chassis became the reason.?



Отправлено с моего iPhone используя Tapatalk
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Last edited by BoRiZ KukoBa; 07-16-2018 at 11:24 AM.
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  #4  
Old 07-16-2018, 01:50 PM
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DetroitT DetroitT is offline
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Default Re: HDX driver is not available on fresh-boot High Sierra (2018.4)

Avid I/O (Omni) interface
__________________
(Help us Help You)<<<click here

APFS 90% 10% Audio on Both
(HFS+)
Pro Tools U-2019.12 macOS 10.14.6 APFS
Second boot-macOS 10.13.6 (Avid HDX-1 Omni)

(MP 5,1 / 64-Gb)
(Sapphire RX-580 MVC-Edition)
MOTU FW-CoreAudio (for poly recording)
(SSL-HUI-MIDIoverIP)
----
music-design-creation
Post Music-Sound mixing, Production-Enhancements.

Audio Tuning and System Services
new systems builds/upkeep
----
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  #5  
Old 07-16-2018, 04:56 PM
BScout BScout is offline
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Default Re: HDX driver is not available on fresh-boot High Sierra (2018.4)

Something else has taken over your HDX driver. That's what it is. After reboot, don't open Pro Tools but open Audio MIDI setup for the audio page and post a screenshot of that showing all the audio devices in the left column.
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Pro Tools Ult 2019.12, HDX 3, MTRX/SPQ, HD OmniMac Pro 5,1 - 3.06 GHz 12 core - macOS 10.13.6RAM 64GB, SSD 4 x 2TB, GPU GTX 980 4GB
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  #6  
Old 07-17-2018, 03:18 AM
BoRiZ KukoBa BoRiZ KukoBa is offline
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Default Re: HDX driver is not available on fresh-boot High Sierra (2018.4)

Quote:
Originally Posted by BScout View Post
Something else has taken over your HDX driver. That's what it is.
I think that HDX is in conflict with the Avid HDX Coreaudio because they share one equipment.

Quote:
After reboot, don't open Pro Tools but open Audio MIDI setup for the audio page and post a screenshot of that showing all the audio devices in the left column.


Screenshot made 10 seconds after system start. As you can see, even the Avid HDX Coreaudio driver is not in the list of available devices
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  #7  
Old 07-17-2018, 11:26 PM
BScout BScout is offline
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Default Re: HDX driver is not available on fresh-boot High Sierra (2018.4)

Reinstall the HDX driver. Better yet, first do an uninstall (using the same installer package) and then do an install.
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  #8  
Old 07-18-2018, 07:34 AM
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K Roche K Roche is offline
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Default Re: HDX driver is not available on fresh-boot High Sierra (2018.4)

I don't think it is so much a "conflict" with Core Audio as If you have been using Core Audio and then shut down the computer (without first opening PT) then sometime PT looses the link to the the HD card.


Besides the above mention fixes. Note I have HD native not HDX BUT the occasional times when PT looses the link to HD Native and it is not showing in Audio Midi .... I quite PT and then hold down the (N) key while starting PT and then select HD Native which for me seems to reestablish the link and usually from then on it works on first boot up
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Avid HD Omni I/O Interface ...Mid 2010 Mac Pro/ processor- 3.33 6-core Intel Xeon "Westmere" w/ Memory- 24 GB, Radeon Pulse RX 580 8GB GDDR5 Dual HDMI Graphics Card..... OS- Mojave 10.14.6, and PTHDN 2019.12 on on primary boot drive (SSD PCIe 512 GB Samsung SM951) FCPX files storage on Samsung 970 EVO 1TB and PT sessions storage on 2nd Samsung 970 EVO 1 TB -- both in dual drive Crest I/O PCIE controller adaptor card


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  #9  
Old 07-18-2018, 08:27 AM
BoRiZ KukoBa BoRiZ KukoBa is offline
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Default Re: HDX driver is not available on fresh-boot High Sierra (2018.4)

Quote:
Originally Posted by BScout View Post
Reinstall the HDX driver. Better yet, first do an uninstall (using the same installer package) and then do an install.
thank you, but I've done this many times in all possible and impossible combinations :)
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  #10  
Old 07-18-2018, 08:47 AM
BoRiZ KukoBa BoRiZ KukoBa is offline
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Default Re: HDX driver is not available on fresh-boot High Sierra (2018.4)

Quote:
Originally Posted by K Roche View Post
I don't think it is so much a "conflict" with Core Audio as If you have been using Core Audio and then shut down the computer (without first opening PT) then sometime PT looses the link to the the HD card.


Besides the above mention fixes. Note I have HD native not HDX BUT the occasional times when PT looses the link to HD Native and it is not showing in Audio Midi .... I quite PT and then hold down the (N) key while starting PT and then select HD Native which for me seems to reestablish the link and usually from then on it works on first boot up
Ok, thank you i'll try to press "N" while starting PT. I didn't know about it before, BTW. I wonder if there are any other keyboard shortcuts at boot time? :)
It would be great to remove Core Audio separately from HDX. It's unusable anyway, because It can't be used at the time when the PT is loaded. From the side of Avid, HDX Coreaudio driver is a real bad joke.
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