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  #1  
Old 09-05-2011, 12:03 PM
ChuckSilverman ChuckSilverman is offline
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Join Date: Sep 2011
Location: Los Angeles
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Default Using with MacBookPro. "Pro Tools hardware is either not installed or used by another

MacBookPro running 10.5.8
I just installed LE7 on the MacBook. I am connecting Protools via Firewire 400 out of the rack in, FW 800, to the MBP. (Obviously using a 400>>800 FW cable.) The rack is recognized. I go to About This Mac, More Info, and the FW tab show the 003 recognized. However, the error message I get is "Pro Tools hardware is either not installed or used by another program".
Any ideas would be very helpful.
Thank you,

Chuck Silverman
Los Angeles, CA
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  #2  
Old 09-05-2011, 02:26 PM
Dism Dism is offline
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Default Re: Using with MacBookPro. "Pro Tools hardware is either not installed or used by ano

No version of PTLE7 is compatible with 10.5.x except for 7.4.2.

7.4 was a paid upgrade from previous versions of 7.
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"Svetlana" v1 - 4.2GHz i7, 16GB RAM, OSX 10.7.4
Liquid Saffire 56 - PT10.2 - BFD2, VCC, Duende Native, Play 3.0

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  #3  
Old 09-05-2011, 04:03 PM
ChuckSilverman ChuckSilverman is offline
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Default Re: Using with MacBookPro. "Pro Tools hardware is either not installed or used by ano

Thank you. I upgraded to 7.4.2. Do I need to download a separate driver in order to use my MacBook Pro with OS 10.5.8 and Protools LE?
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  #4  
Old 09-05-2011, 04:08 PM
Dism Dism is offline
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Default Re: Using with MacBookPro. "Pro Tools hardware is either not installed or used by ano

Quote:
Originally Posted by ChuckSilverman View Post
Thank you. I upgraded to 7.4.2. Do I need to download a separate driver in order to use my MacBook Pro with OS 10.5.8 and Protools LE?
You shouldn't.

What version of PT are you installing from? There should be a full 7.4.2 installer in your Avid account. If you installed a previous version first, uninstall it and then install 7.4.2 from scratch.
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a n t h e I n c r e d i b l e S o u n d M a n

"Svetlana" v1 - 4.2GHz i7, 16GB RAM, OSX 10.7.4
Liquid Saffire 56 - PT10.2 - BFD2, VCC, Duende Native, Play 3.0

_C U R R E N T-D V E R B-S C O R E:515
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  #5  
Old 09-05-2011, 05:22 PM
ChuckSilverman ChuckSilverman is offline
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Join Date: Sep 2011
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Default Re: Using with MacBookPro. "Pro Tools hardware is either not installed or used by ano

Quote:
Originally Posted by Dism View Post
You shouldn't.

What version of PT are you installing from? There should be a full 7.4.2 installer in your Avid account. If you installed a previous version first, uninstall it and then install 7.4.2 from scratch.
The disk I have is 7.3.cs1. I'd like to find the "full 7.4.2 installer in your Avid account" but I have no idea where to look. I do have an account as I did purchase the 003 a couple of years ago and registered it. Any ideas at all as to where to look for the full installer are very appreciated.
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  #6  
Old 09-06-2011, 07:10 AM
ChuckSilverman ChuckSilverman is offline
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Default Re: Using with MacBookPro. "Pro Tools hardware is either not installed or used by ano

Quote:
Originally Posted by ChuckSilverman View Post
The disk I have is 7.3.cs1. I'd like to find the "full 7.4.2 installer in your Avid account" but I have no idea where to look. I do have an account as I did purchase the 003 a couple of years ago and registered it. Any ideas at all as to where to look for the full installer are very appreciated.
Thank you for any help with this matter. It's very appreciated!
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