Avid Pro Audio Community
How to Join & Post Community Terms of Use Help Us Help YouKnowledge Base Search Community Search Learn & Support
|
|
Avid Pro Audio CommunityHow to Join & Post Community Terms of Use Help Us Help YouKnowledge Base Search Community Search Learn & Support |
|
|
#1
01-10-2020, 09:55 AM
|
|||
|
|||
Case on ASC has never been opened and still in queue
I opened it on the 31st of december, I even provided my system ID. They said it would only take 5 days and have more priority with my system ID, no one at Avid have even bothered to look at it. Are they this slow? This is incredibly annoying.
|
|
#2
01-10-2020, 09:58 AM
|
||||
|
||||
|
Re: Case on ASC has never been opened and still in queue
Hey
Yeah thats not quite right! Can you post your support code nr here and I can help speed that up asap.
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME
|
|
#3
01-10-2020, 10:01 AM
|
|||
|
|||
|
Re: Case on ASC has never been opened and still in queue
Sure thing!
03854630
|
|
#4
01-10-2020, 10:08 AM
|
||||
|
||||
|
Re: Case on ASC has never been opened and still in queue
Escalating this now! Look for an EMail or a PM pretty quick.
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME
|
|
#5
01-10-2020, 10:10 AM
|
|||
|
|||
|
Re: Case on ASC has never been opened and still in queue
Thank you Southsidemusic!!!!
|
|
#6
01-10-2020, 10:11 AM
|
||||
|
||||
|
Re: Case on ASC has never been opened and still in queue
Quote:
 Sent to Avid Tech a few minutes ago so hang tight and it wont take another week for sure 
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME
|
|
#7
01-10-2020, 11:33 AM
|
|||
|
|||
|
Re: Case on ASC has never been opened and still in queue
Quote:
|
|
#8
01-10-2020, 11:50 AM
|
||||
|
||||
|
Re: Case on ASC has never been opened and still in queue
Thanks for letting us know and hollaback if you need anything.
Have a nice weekend
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME
|
 |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Activation code not accepted. ‘Case in queue’ for a week. [SOLVED] | Pherson | Licensing & Accounts | 6 | 09-16-2019 02:21 PM |
| racks in general... shock or case-in-case | xcx | VENUE Live Sound Systems | 1 | 05-31-2013 04:13 PM |
| I Wish Pro Tools had a task queue | aasteveo | Pro Tools 9 | 3 | 07-05-2011 10:54 PM |
| Question about the Undo Queue | garagemusic | Pro Tools TDM Systems (Mac) | 6 | 02-13-2005 11:26 AM |
| What Commands Clear The Undo Queue? | nozza1 | Pro Tools TDM Systems (Mac) | 5 | 06-15-2001 02:46 PM |
Linear Mode
