Pro Tools Reopens after Exiting

[Multiguy]

I'm running Pro Tools 12.7.1 for Windows. Recently, whenever I'm done working and I Exit the software, it closes down then tries to restart and gives me this message:

Assertion in "..\ ..\ Sys\ Win32\ Sys_FileLocWin32.cpp", line 548.

I'll then close it again and it will stay closed. Next time I run the software it opens correctly.

Anyone else experiencing this?

I'm running:
PT 12.7.1 for windows
Windows 10 64-bit
16 Gb Ram with Vienna Ensemble Pro Slave
Dell XPS 8900, i7-6700 CPU

[Darryl Ramm]

It's not "closing down" it's crashing on an assert. Pay attention to this, who knows what could happen, lose sessions, updates, corrupt sessions etc.

Often caused by a plugin, including using rewire, or maybe a corrupt session.

You have some trouble shooting to do to find the problem.

[Southsidemusic]

What Darryl said

I would start by trashing preferences and databases before i try the below idea.
Link here: https://www.sweetwater.com/sweetcare...s-preferences/

Also this can be caused by plugins not used in any session so if this happens on all sessions you might wanna start there.

Make a new folder on your desktop and Move all your plugins to the new folder.

Then you would add maybe 4-5 plugins at a time until all are added and see if that did it. Make sure you go thru All of them before moving on to the next step

[jpumphandle]

Thanks for the info concerning the "Assertion". This solved my problem. Now I just have to find the culprit plugin that is causing the grief.

I don't regularly use Protools because there always seems to be a workaround that I did not know about. Instead of just posting the actual error, Avid should be handling this kind of error and pushing on.

But thanks to you I am no longer dead in the water.