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  #1  
Old 07-30-2019, 09:47 AM
msuk msuk is offline
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Default Weird GUI problem (Avid support have gone quiet)

Hey all,

Anyone seen issues like this before?

...Video link and imbedded pics are below...

Really strange GUI behaviour.

I contacted Avid about this time last year, they said my computer & OS were out of date and no longer compatible etc.

Now I have new machine and PT still has this weird GUI stuff going on right from the first launch, all hardware and software are bang up to date.

Avid have gone quiet, or they're taking ages to respond.

I've no idea what to do.

Any suggestions?

Cheers, M

https://youtu.be/1maLXgZ4VMA




Last edited by msuk; 07-30-2019 at 11:25 AM. Reason: New info
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  #2  
Old 07-30-2019, 11:01 AM
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Southsidemusic Southsidemusic is online now
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Default Re: Weird GUI problem (Avid support have gone quiet)

No one here are gonna start an account to watch this video you wanna show us.
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Old 07-30-2019, 11:15 AM
msuk msuk is offline
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Default Re: Weird GUI problem (Avid support have gone quiet)

Uploaded to Youtube... https://youtu.be/1maLXgZ4VMA

Last edited by msuk; 07-30-2019 at 11:23 AM. Reason: New video link
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Old 07-30-2019, 11:29 AM
climber climber is online now
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Default Re: Weird GUI problem (Avid support have gone quiet)

Quote:
Originally Posted by msuk View Post
Uploaded to Youtube... https://youtu.be/1maLXgZ4VMA
No idea what you are doing here. Can u narrate it. Or better yet, post a reproduceable list of things for others to try. In addition you haven’t provided any details of your systems.
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bass, vocal, composer, engineer

CleverSounds Recording

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OS X Mojave, Late 2013 MacPro, 6 core, 32 GB RAM, Orion Studio , PT2019.5, Slate MTi, ISA428, ADL600, Distressor, Grace 501, Dimedio, Obsidian, One LA, BAC500, Harrison 32 EQ, UAD2 OCTO, Focal 6 be, Auratones...
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  #5  
Old 07-30-2019, 11:57 AM
msuk msuk is offline
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Default Re: Weird GUI problem (Avid support have gone quiet)

PT Software Version 2019.6
CPU Model/ Speed Intel i9 9900K CPU @ 3.60GHz 3.60GHz
RAM 64.0 GB
Samsung 970 PRO 1TB M.2 PCIe NVMe SSD/Solid State Drive
Operating System Details Windows 10 Home 64bit

Prism Sound Titan audio interface

***The video shows me trying to trim and move clips (nothing fancy)...look at the way the audio clip 'jumps' to another track and timeline position at the same time***
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Old 07-30-2019, 12:56 PM
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Default Re: Weird GUI problem (Avid support have gone quiet)

What mode are you in? Slip/grid/spot etc up to the left? Can’t see on iphone as the video is too fuzzy and small for iphone 10
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