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  #1  
Old 10-25-2016, 03:16 PM
melodydetective melodydetective is offline
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Default A positive note about Celemony

I lost my iLok recently. Got an RMA from iLok.com. I hadn't even had time to send emails to manufacturers before Jörg from Celemony emailed me and was ready to help - asked me if I wanted the new license to be machine specific or iLok. Done. Really a relief, and absolutely painless. Cheers, Celemony.
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  #2  
Old 10-25-2016, 03:49 PM
Arionas Arionas is offline
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Default Re: A positive note about Celemony

Great!
In a similar issue before some months their support to me was fast and effective as well.
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  #3  
Old 10-25-2016, 04:11 PM
amagras amagras is offline
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Default Re: A positive note about Celemony

I have nothing but positive reviews of Celemony and their CS.
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  #4  
Old 10-25-2016, 05:31 PM
Jazzbass56 Jazzbass56 is offline
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Default Re: A positive note about Celemony

Nice story I've had good user experience as well with Celemony as well


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  #5  
Old 10-25-2016, 11:21 PM
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Stig Eliassen Stig Eliassen is offline
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Default Re: A positive note about Celemony

Agreed. Excellent company.
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  #6  
Old 10-26-2016, 12:56 AM
Extreme Mixing Extreme Mixing is offline
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Default Re: A positive note about Celemony

Quote:
Originally Posted by Stig Eliassen View Post
Agreed. Excellent company.
Jörg is the MAN!!!!
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  #7  
Old 10-26-2016, 04:17 AM
Stig Eliassen's Avatar
Stig Eliassen Stig Eliassen is offline
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Default Re: A positive note about Celemony

Quote:
Originally Posted by Extreme Mixing View Post
Jörg is the MAN!!!!
Jörg, Stefan and Claudio have all given me stellar support.
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  #8  
Old 10-26-2016, 04:57 AM
mattrixx mattrixx is offline
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Default Re: A positive note about Celemony

I have to chime in and agree! Exceptional support and help.
Always helpful and polite.
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  #9  
Old 10-26-2016, 05:07 AM
huzzam huzzam is offline
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Default Re: A positive note about Celemony

beyond these reports, i'm constantly amazed at what they've offered me.

i got an intro version of melodyne with the "ignition pack" included with pro tools le 7 (with my good old mbox 2) in 2006. over the 10 intervening years (during which i've spent almost a thousand bucks on pro tools updates, and hundreds more for plug in updates) i've continued to get every melodyne update for free, and am still on a current version of melodyne essential. it's an invaluable tool in my kit, and they've never asked me for a dime. i kind of want to upgrade to a more deluxe version, just to give them some money :) (though for my needs, essential does everything i ask)

more kudos

~peter in oakland
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  #10  
Old 10-26-2016, 06:13 AM
zion zion is offline
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Default Re: A positive note about Celemony

I have to chime in as well and say what an excellent product and services.
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