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#1
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A positive note about Celemony
I lost my iLok recently. Got an RMA from iLok.com. I hadn't even had time to send emails to manufacturers before Jörg from Celemony emailed me and was ready to help - asked me if I wanted the new license to be machine specific or iLok. Done. Really a relief, and absolutely painless. Cheers, Celemony.
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#2
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Re: A positive note about Celemony
Great!
In a similar issue before some months their support to me was fast and effective as well. |
#3
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Re: A positive note about Celemony
I have nothing but positive reviews of Celemony and their CS.
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Dell XPS 8700. Intel Core i7-4770 CPU @ 3.40GHz. RAM: 16GB. Windows 10 Home x64. NVIDIA GeForce GTX 645. NI Komplete Audio 6. Pro Tools Software 2019 amagrasmusic.com |
#4
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Re: A positive note about Celemony
Nice story I've had good user experience as well with Celemony as well
Sent from my iPhone using Tapatalk
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Intel Intel Core i7-5930K 3.5 GHz Processor ASUS X99-PRO/USB 3.1 Motherboard,64 GB crucial DDR4 ram Thunderbolt EX 2 Windows 10 Pro ................................ 2013 MacBook Pro Retina i7 Quad-core, 16gb ram. Mac OSX 10.11.6 ........... Mac Pro (Late 2013) 2.7 GHz 12-Core Intel Xeon E5 Memory 128 GB 1866 MHZ DDR3 Graphics AMD FirePro D700 6144 MB PT Ultimate 2022.4.0 on Mac PT Ultimate 2020.12 on Windows Logic Pro X 10.6 Nuendo 12.0 ........... 1_Antelope Audio_Orion Synergy Core Studio |
#5
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Re: A positive note about Celemony
Agreed. Excellent company.
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Studio rig - Pro Tools|HDX 2018.7 | Logic Pro X.4.2 | Avid HD I/O (8x8x8) | 6-core 3.33 Westmere w/24GB RAM | OS 10.12.3 | D-Command ES | Eleven Rack | Vienna Ensemble Pro 5 Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6 |
#6
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Re: A positive note about Celemony
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Steve Shepherd Extreme Mixing |
#7
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Re: A positive note about Celemony
Jörg, Stefan and Claudio have all given me stellar support.
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Studio rig - Pro Tools|HDX 2018.7 | Logic Pro X.4.2 | Avid HD I/O (8x8x8) | 6-core 3.33 Westmere w/24GB RAM | OS 10.12.3 | D-Command ES | Eleven Rack | Vienna Ensemble Pro 5 Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6 |
#8
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Re: A positive note about Celemony
I have to chime in and agree! Exceptional support and help.
Always helpful and polite.
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
#9
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Re: A positive note about Celemony
beyond these reports, i'm constantly amazed at what they've offered me.
i got an intro version of melodyne with the "ignition pack" included with pro tools le 7 (with my good old mbox 2) in 2006. over the 10 intervening years (during which i've spent almost a thousand bucks on pro tools updates, and hundreds more for plug in updates) i've continued to get every melodyne update for free, and am still on a current version of melodyne essential. it's an invaluable tool in my kit, and they've never asked me for a dime. i kind of want to upgrade to a more deluxe version, just to give them some money :) (though for my needs, essential does everything i ask) more kudos ~peter in oakland
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* Macbook Air : M1 ~ 16gb ~ 1tb ~ Ventura latest * Hackintosh : i9-9900k ~ 16gb ~ 3tb ~ Monterey 12.6.1 * PT 23.6 + Ableton Suite 11.3 * Soundtoys + Valhalla + Fabfilter + Spitfire * RME Fireface UCX II ~ Arturia Keylab Essential 49 * various clarinets, trumpets, flutes, plucky stringy thingies |
#10
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Re: A positive note about Celemony
I have to chime in as well and say what an excellent product and services.
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