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Old 01-11-2018, 11:02 AM
TiagoGameiro TiagoGameiro is offline
Join Date: Jan 2018
Location: Portugal
Posts: 1
Default Crossgrade PT9 MP

Hi all!
I really need some help from you guys.
I'm currently in a Pro Tools9 MP/Fast Track pro system and trying to crossgrade to 12 but i'm having a hard time understanding the process.

Do I still qualify to crossgrade from 9MP to 12?
On my Avid account i get the folowing message "You do not own any products under this account yet" and when i try to activate my MP9/Fast Track Pro (I have the yellow card with serial number and Registration ID) i get the information that the Registration Id is not valid (I have my MP9 on my Ilok account);
If i'm not entitled to crossgrade anymore from MP9 to 12 and decide to buy Full PT12, will i be able to access Pro Tools10 also? This desktop doesn´t meet the requirements for PT12 and it will be a few months until i can upgrade the computer.

Thank you for any assistance you can give me

Tiago Gameiro
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Old 01-11-2018, 01:13 PM
JoelG's Avatar
JoelG JoelG is offline
Join Date: Mar 2010
Location: Canada
Posts: 1,850
Default Re: Crossgrade PT9 MP

I believe you need the "Reinstatement" plan here: http://www.avid.com/pro-tools/upgrades-and-renewals


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HP Elite 6300 / Core i5 3570 / 12GB RAM / Win 10 Pro
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Intel S5000PSL / 2 x Xeon E5450 / 32GB RAM / Win 10 Pro
Pro Tools 12 HD / M-Audio Project Mix IO

Eleven Rack / ART SLA1 / Fender Mustang V 412 / FCB1010 w/ EurekaPROM
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