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  #11  
Old 01-09-2018, 01:20 PM
ripekeai ripekeai is offline
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Default Re: Ilok recovery w/ ZDT $50

To reiterate and expand upon my original post, I do believe this is still a wise investment as yes, my licenses are much more costly. But, I find it deceptive to omit this cost in advertising or somewhere else easily accessible. If I'm missing it somewhere, I'm happy to be corrected but I have yet to see this fee mentioned until you're well into the RMA process.
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  #12  
Old 01-09-2018, 02:55 PM
ripekeai ripekeai is offline
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Default Re: Ilok recovery w/ ZDT $50

Response from iLok:

"It would appear you are correct that the license recovery fee is not mentioned under ZDT or the warranty sections. I appreciate the feedback and will talk to our web designer about adding more information on that into both of those sections."
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  #13  
Old 01-09-2018, 09:17 PM
unkJE's Avatar
unkJE unkJE is offline
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Default Re: Ilok recovery w/ ZDT $50

Quote:
Originally Posted by ripekeai View Post
Response from iLok:

"It would appear you are correct that the license recovery fee is not mentioned under ZDT or the warranty sections. ....

Response from me:
What the large print giveth, the small print taketh away
https://ilok.com/#!zdt-details
"ZDT fees do not include the price of an RMA order or a spare iLok"

I understood that to mean there were 3 possible fees: ZDT/RMA/spare iLok

All that aside, please purchase ZDT and enable TLC.
Anything less won't cover your exhaust when the ship hits the fan ....
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