Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Additional Resources


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-24-2017, 12:36 PM
johnjoedaly johnjoedaly is offline
Member
 
Join Date: Dec 2014
Location: Ireland
Posts: 14
Default Black Friday offer problem

Hi guys,

I saw the Black Friday offer below:
http://www.avid.com/special-offers/a...-plugin-bundle

So.....I decided to renew my upgrade plan.
But at no stage was i prompted where or when to activate this offer. I clicked the link on the offer page, so I presumed it would happen at some stage during the process, but it didn't.

Any ideas???

I also found the renew process a bit confusing too. I've paid for the upgrade plan, but i still have the messages in the Application manager that my subscription is about to expire.
I attached a cropped screen shot of my account page to show what it looks like.

The top renewal date is as i would expect (1 year from now),
but the next one down expires in 6 days and I'm not sure what the story is.

Thanks for any help that peeps have on this one.

Cheers,

JJ.
Attached Thumbnails
Click image for larger version

Name:	Screen Shot 2017-11-24 at 20.30.05.jpg
Views:	0
Size:	22.7 KB
ID:	9437  
Reply With Quote
  #2  
Old 11-24-2017, 02:12 PM
jlbrown143 jlbrown143 is offline
Member
 
Join Date: Dec 2010
Location: Fort Worth, tx
Posts: 10
Default Re: Black Friday offer problem

Just for GP I am having the same exact issue...I do see in my account where to get the samples, but I have not received any instructions on the free bundle information in my avid account or email. as it relates to the black Friday special
Reply With Quote
  #3  
Old 11-24-2017, 02:24 PM
johnjoedaly johnjoedaly is offline
Member
 
Join Date: Dec 2014
Location: Ireland
Posts: 14
Default Re: Black Friday offer problem

Quote:
Originally Posted by jlbrown143 View Post
Just for GP I am having the same exact issue...I do see in my account where to get the samples, but I have not received any instructions on the free bundle information in my avid account or email. as it relates to the black Friday special
Where in the account?
Reply With Quote
  #4  
Old 11-24-2017, 02:33 PM
johnjoedaly johnjoedaly is offline
Member
 
Join Date: Dec 2014
Location: Ireland
Posts: 14
Default Re: Black Friday offer problem

IT even shows up in my Application manager that i have renewed my upgrade plan.
Attachment shows this
Attached Thumbnails
Click image for larger version

Name:	Screen Shot 2017-11-24 at 22.29.02.png
Views:	0
Size:	21.0 KB
ID:	9438  
Reply With Quote
  #5  
Old 11-26-2017, 04:14 AM
jlbrown143 jlbrown143 is offline
Member
 
Join Date: Dec 2010
Location: Fort Worth, tx
Posts: 10
Default Re: Black Friday offer problem

okay well some new developments have happened, I did get a link to the biotek gift (synth) and as stated before I have the link for the free sound fx library and my profile payment option has been updated, but I still did not receive anything about the free plugin bundle that comes with the re-up. If someone had a hand in these things getting done for me thanks....
Reply With Quote
  #6  
Old 11-26-2017, 09:52 AM
johnjoedaly johnjoedaly is offline
Member
 
Join Date: Dec 2014
Location: Ireland
Posts: 14
Default Re: Black Friday offer problem

I'm at the same stage now too, but no further along in relation to the plugins bundle issue.
Reply With Quote
  #7  
Old 11-27-2017, 03:16 PM
IrelandM IrelandM is offline
Member
 
Join Date: Jul 2015
Location: Carrickfergus Northern Ireland
Posts: 72
Default Re: Black Friday offer problem

Hi,


Could anyone advise is the biotek gift returnable if my Avid subscription was not renewed in the future is the plugin free.


Regards
Reply With Quote
  #8  
Old 11-28-2017, 02:55 AM
johnjoedaly johnjoedaly is offline
Member
 
Join Date: Dec 2014
Location: Ireland
Posts: 14
Default Re: Black Friday offer problem

Turns out i have also been charged twice for the Upgrade renewal plan

Great time of year to be missing over €100 from the bank balance!
Reply With Quote
  #9  
Old 12-09-2017, 05:01 AM
jlbrown143 jlbrown143 is offline
Member
 
Join Date: Dec 2010
Location: Fort Worth, tx
Posts: 10
Default Re: Black Friday offer problem

I figured since I had a porblem and issue initially with my upgrade, that it should only be right for me to write and update the sitiuation. My account has been updated and all of the things I was promised in the black friday deal has been made available to me.

So thank you Avid for getting me straight.
Reply With Quote
  #10  
Old 12-10-2017, 11:20 AM
elianderson elianderson is offline
Member
 
Join Date: Feb 2009
Location: Las Vegas, Nevada
Posts: 1
Default Re: Black Friday offer problem

Having same problem renewed my upgrade plan but no sign of the Black Friday offer
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
FS: Decapitator (cheaper than Black Friday) crandallwarren Buy & Sell 1 12-28-2017 09:26 AM
Black Friday Software Deals! :) LightWing Virtual Instruments 17 11-28-2017 10:36 AM
Black Friday Deals..... 11.2016 Avid General Announcements 0 11-25-2016 07:56 AM
Black Friday upgrade special Rectifried Pro Tools HDX & HD Native Systems (Mac) 3 11-18-2015 12:38 AM
Black Friday - who was on sale last year and how much YYR123 AAX Plug-ins 17 11-09-2014 07:20 PM


All times are GMT -7. The time now is 02:01 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com