Mac not showing HD native as input device

[K Roche]

Originally Posted by jbrown7282

Have you run digitest to see if you firmware needs to be updated?

Yes firmware up to date

and not running another app.

[zion]

Can we get a response from Avid on this? Are you guys aware of this? Is there a fix on the way?

[jbrown7282]

I have tried to recreate this error but I have been unable.... I will pass this to Avid to see if its and issue they are aware of it... Are you guys still having the issue?? any other configurations help? Reverting back to 11.1.1 or anything??

[zion]

Originally Posted by jbrown7282

I have tried to recreate this error but I have been unable.... I will pass this to Avid to see if its and issue they are aware of it... Are you guys still having the issue?? any other configurations help? Reverting back to 11.1.1 or anything??

Theres nothing to recreate either it's there or it's not. It' would be nice to see your Specs. Do you have a HD Native Card On Pro Tools 11HD 11.1.2? Are you on a OSX Or Windows? Like I said in quote below,

Originally Posted by zion

Well! I reinstalled the HD driver 11.0.1 and 11.0.3 and it works as before. The HD Native shows in sound audio input, so I would it say it's a driver issue. It got drop off somewhere after 11.0.3.

Not hard to recreate.

[zion]

Originally Posted by jbrown7282

I have tried to recreate this error but I have been unable.... I will pass this to Avid to see if its and issue they are aware of it... Are you guys still having the issue?? any other configurations help? Reverting back to 11.1.1 or anything??

Just looked at your profile. Looks like your using a Motu card for hardware not an Pro Tools HD Native Card. Maybe thats why you can't recreate it. The Pro Tools HD Native Card uses an HD driver and thats probably were the difference is. We need others who have a Pro Tools HD Native card on 11.1.2 to verify this. Also according to your specs your on 11.0.2 and I didn't have this issue on 11.0.1, 11.0.2, or 11.0.3.

[jbrown7282]

Actually that's rig one.... I have a separate test rig I test software on... I am well within specs..:). I am also expert and operator certified on v10hd and 11hd so I know the difference.... I have passed the info in this thread to Avid... And simply awaiting clarification.... Soon as we get the info I'll pads it along...:). Thanks.

[jbrown7282]

Sorry if my profile is out of date

[zion]

Originally Posted by jbrown7282

Sorry if my profile is out of date

Do you have an PTHD Card on 11.1.2 on your other rig? Would be nice if your spec were in your signature. It would makes things a lot easer to see the difference when reporting.

[jbrown7282]

Yes an HDN card...

[zion]

Originally Posted by jbrown7282

Yes an HDN card...

Yeh! It would still be nice to see your full specs.