iLok Server Down

[musicman691]

Originally Posted by JFreak

Even a security update over supported OS version can cause trouble. So let's start with your OS and PT version so we can at least verify you are running supported configuration.

Yeah. Had a security update a couple of years back on my old iMac system with OSX10.9.5 that locked up my system. Thankfully had a CCC backup to the rescue.

[MichaelsMad03]

Originally Posted by JFreak

Even a security update over supported OS version can cause trouble. So let's start with your OS and PT version so we can at least verify you are running supported configuration.

sorry, I didn't give the tech specs only because I was having the same issues as others from what ive read except that I could open pro tools. But, pro tools was basically a desktop wall paper since I couldn't do anything once it opened so I figured it was the same issues. I wasn't trying to camp in the thread, I just didn't see the point in creating a new one since I thought my issues was directly related, I was just curious since I use a physical iLok.

BUTTTTTT. my issue was to my own ignorance. I went back into my ilok manager and I noticed that I had the option to turn off my cloud session. which was odd I thought, said it had been open since December which was when I made the switch to a physical ilok. so for anybody that doesn't know. you can have a physical iLOK and still have a cloud session open (I never knew that) so I turned the cloud off and it started working again.

again, sorry to not give any more info than I did, I always have before when I had issues and needed some guidance, I just figured I was in the same boat as most.

[musicman691]

Originally Posted by MichaelsMad03

sorry, I didn't give the tech specs only because I was having the same issues as others from what ive read except that I could open pro tools. But, pro tools was basically a desktop wall paper since I couldn't do anything once it opened so I figured it was the same issues. I wasn't trying to camp in the thread, I just didn't see the point in creating a new one since I thought my issues was directly related, I was just curious since I use a physical iLok.

BUTTTTTT. my issue was to my own ignorance. I went back into my ilok manager and I noticed that I had the option to turn off my cloud session. which was odd I thought, said it had been open since December which was when I made the switch to a physical ilok. so for anybody that doesn't know. you can have a physical iLOK and still have a cloud session open (I never knew that) so I turned the cloud off and it started working again.

again, sorry to not give any more info than I did, I always have before when I had issues and needed some guidance, I just figured I was in the same boat as most.

Every system is different and it could be the small things that are the problem. Luckily you found what's causing your issues. You may want to put correct updated system info in your profile with a line in your sig file pointing people to that. As I always say: there's no such thing as TMI (too much info) that can be given when asking for help here.

[Arno Peeters]

Seems to be down again: from The Netherlands I get:

Secure Connection Failed

An error occurred during a connection to www.ilok.com. PR_END_OF_FILE_ERROR

[Southsidemusic]

Same in sweden. Bad gateway

Why does this keep happening A LOT lately ...

[climber]

Originally Posted by Southsidemusic

Why does this keep happening A LOT lately ...

The internet use is crazy now... It’s surprising that things are holding together as well as they are right now.

[Bob Olhsson]

UA Luna being free but requiring iLok cloud probably isn't helping...