CAN ANYBODY HELP ME?PC PRO-TOOLS NOT RECOGNIZING SOUND CARD

[Rockero71]

CAN ANYBODY HELP ME!! I just recently bought M-Powered Pro Tools 7.3 for PC, but when I tried to open it , it does not recognize my external M-Audio Premobile USB sound card ? >.Which is supposed to be compatible with M-Powered Pro-Tools PC...(My sound card is working fine in my computer with other software like Acid Pro, Reason 3, ect )

My golden question is what should I do in this case escenario? Do I need an extra sound card for this problem? Please anybody out there help me out Thanks

rockero71

[DigiTechSupt]

CAN ANYBODY HELP ME!! I just recently bought M-Powered Pro Tools 7.3 for PC, but when I tried to open it , it does not recognize my external M-Audio Premobile USB sound card ? >.Which is supposed to be compatible with M-Powered Pro-Tools PC...(My sound card is working fine in my computer with other software like Acid Pro, Reason 3, ect )

My golden question is what should I do in this case escenario? Do I need an extra sound card for this problem? Please anybody out there help me out Thanks

rockero71

Did you install the latest drivers for the Mobile Pre from the M-Audio website?

[Rockero71]

Yeas I did, but could you tell me which ones? I installed the one that is on the CD and it works normal with all the other programs like Acid pro, reason 3 ect , but after I installed the M-Powered..rebbot teh computer & try to open it...I keep getting this message saying ..not recognizing hardware..."????

any hints?

[Jordan Maldonado]

i had the same problem installing m-powered with the firewire 4/10 on a friends computer last week.

the drivers on the included cd worked, but not when i tried to run Pro Tools.

head over to m-audio.com and download the lastest drivers, it should help to fix you problems!

good luck,

jordan