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#11
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Re: Project wont open with error "Could not complete your request because while tran
Several audio engineering students reported the same issue today - all running PTFirst on windows.
Tope / DigiTechSup: I’ll ask them to report their specs here in case it helps. |
#12
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Re: Project wont open with error "Could not complete your request because while tran
I am having this same issue. Windows 10 running on a surface pro. I recently downloaded this software and compiled an entire song. Now I can not access anything from the cloud.
I did click the song and then clicked "clear local cache", which allowed me to open it but none of my recent changes were there. I re-worked the mix and saved the project, tried to re-open it and again got the same error message. I've only had Pro Tools for about 3 days now.. what a great first impression.. 12 hours worth of work, gone. Ridiculous. |
#13
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Re: Project wont open with error "Could not complete your request because while tran
Same problem
I cant even open the project from cache. Specifications: ASUS F541U; Windows 10 Intel-Core i7-7500U 16 Gb RAM (8+8 integrated in motherboard) Focusrite 2i2 2nd Gen Any coming solution? |
#14
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Re: Project wont open with error "Could not complete your request because while tran
I lost a mix i've been working on for a week...
"Could not complete your request because while translating DNet Collaboration Maps." Cannot recover it from the cloud. Cleared cache. Any updates to this issue? Windows 10 - 64bit - 32gb Ram - AMD FX 9590 8 core processor 4.72ghz - Pro Tools First 2018.1.0 |
#15
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Re: Project wont open with error "Could not complete your request because while tran
I have an older version of First that I use for "sketches" and though sometimes the online service was unavailable, it turned out my projects never lost permanently. I think PT cloud services has been updating and with a bunch of new users that arrive after Xmas every year plus the new version coming out its possible that their servers are a bit overloaded at peak times. Hopeful that this will settle down a bit after the new wears off and they get their systems stabilized. I think we just have to be patient and trust that our projects, though inaccessible at times, are still there. every time I thought one lost, it turned up later.
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Dell XPS 8900 i7-6700K CPU @ 4.00GHz 64 Gig Memory:Seagate 2x 2TB, 4TB,500gb EVO OS Windows 10 pro PT 2023.3 Studio through an A&H Qu-32 |
#16
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Re: Project wont open with error "Could not complete your request because while tran
Quote:
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#17
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Re: Project wont open with error "Could not complete your request because while tran
Hi. This is my first time interacting with this community. I'm getting the same error as others in this thread, i.e., "Could not complete your request because while translating DNet Collaboration Maps". This started happening immediately after I upgraded to Pro Tools 2018.1. It only happens for my existing projects. I tried creating a new project, and it works fine. I saw various references on the web to the possibility that this is related to plug-ins. I found instructions for removing plug-ins (I removed all of them), exited PT, restarted PT, and the problem continued. I also removed Pro Tools and reinstalled, but still having the problem. It's kind of a bummer. I put a fair amount of work into one of those two projects, and it was actually coming out pretty good. Any assistance will be appreciated. Thanks.
Dell XPS L511Z Intel Core i5-2410M CPU @ 2.30 GHz Windows 10, 64 bit 8 GB memory, 200 GB SSD Pro Tools First Focusrite Scarlett Solo |
#18
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Re: Project wont open with error "Could not complete your request because while tran
Mine too
16GB RAM E3 1230 V2 WIN 7 64BIT PROTOOLS 2018.1 |
#19
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Re: Project wont open with error "Could not complete your request because while tran
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Windows 10 64 bits. Focusrite 2i2 1th Gen. 8GB RAM. |
#20
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Re: Project wont open with error "Could not complete your request because while tran
Quote:
Which os mac or windows Sent from my iPhone using Tapatalk |
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