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  #1  
Old 09-25-2011, 02:46 PM
barbecue barbecue is offline
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Unhappy Previews / Bought wrong version

Hello there!

It'd be really nice to have previews. There seem to be at least two digital versions of Dave Grusin's On Golden Pond sold online by other vendors, and I just bought the wrong one. I looked at the publishers, and you got three versions by Hal Leonard, and one by Music Sales Group. The one I saw online by the Music Sales Group is not the one I want, so I assumed the Hal Leonard one would be right, but it's the same! I'm not really willing to buy the others just to see if one among them is the one I want. It's probably not possible to get a refund, is it?
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  #2  
Old 09-27-2011, 02:45 AM
Joe Pearson's Avatar
Joe Pearson Joe Pearson is offline
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Default Re: Previews / Bought wrong version

Hello Barbecue,

This is a commonly requested feature, and we're hoping to get it put into a future update of Scorch.

I will follow up your request for a refund with my colleagues and see what can be done. I will let you know via the forum and your e-mail address when I have some news.

Best wishes,

Joe Pearson
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Old 09-27-2011, 03:49 AM
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Joe Pearson Joe Pearson is offline
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Default Re: Previews / Bought wrong version

Hello again Barbecue,

Can you let me know which one you were looking for? I'll then get that granted to you free of charge.

Best wishes,

Joe
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  #4  
Old 10-06-2011, 03:21 AM
barbecue barbecue is offline
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Default Re: Previews / Bought wrong version

Hey Joe,

thank you very much for the reply and sorry for my own late one.

Since I'm not sure if the Scorch store carries a version I'd like to have or if they're all the same (it's not the one arranged by Mr. Keveren), I'll just link to websites where you can preview sheet music. I hope that's not inappropriate.

This is basically the one I bought:
http://www.musicroom.com/se/ID_No/0567915/details.html

And here's something akin to what I'd like to have:
http://www.musicnotes.com/sheetmusic...?ppn=MN0066031

Kind regards,
Daniel
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  #5  
Old 10-14-2011, 07:30 AM
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Joe Pearson Joe Pearson is offline
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Default Re: Previews / Bought wrong version

Hello Barbecue,

I've added a new arrangement to your account - can you check your purchases and try downloading it?

Best wishes,

Joe
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  #6  
Old 10-22-2011, 01:34 PM
barbecue barbecue is offline
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Default Re: Previews / Bought wrong version

Hello Joe,

I looked, but there's nothing new on my purchases section of the app.

Kind regards,
Daniel
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