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Command 8 not recognized by Pro Tools
Hello
I just purchased a C|8 and I'm having the following issues. The C|8 is not recognized by PT in the Peripherals menu. I only have "none", "HUI" and "motormix" available, and obviously none of them work. I have downloaded and installed the latest release of the C|8 driver from Digi's website, and I followed the instruction's manual for the installation (first connect power and USB cable, then power the C|8 up and wait for the dialog box to ask the driver, then launch install). The USB light on the C|8 is lighted, and it seems to work (faders and switchs light up in Stand Alone mode). I also checked the troubleshooting suggestions in the manual and on answerbase, but it seems they aren't my case, ans the C|8 is recognized by Windows, but not by PT. I seem to remember that there was some kind of DLL file or controller template or something like that that has to be placed in the C|8 folder...but I red it somewhere here on the DUC sometime ago...cannot find it or recall what excatly was. Is there anything I'm missing? I have one iLok connected to the adjacent USB port and an USB mouse. I updated firmware to the version that came with the download (updated successfully). I'm on PT 7.1CS3, Win XP SP2, Athlon 4400X2, 002R. Thanx L.G. |
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