|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
|
|
Thread Tools | Search this Thread | Display Modes |
#41
|
|||
|
|||
Re: Received Free PT 12 upgrade question
Bringing this thread forward....
I did the similar upgrade to 12 when I received the notification in May 2015. That got me a license for "PT 10/11/12 NT". (What does the NT stand for?) Now, several months later, PT has made it up to v12.4, but when I log on the highest version I see download links for is PT 12.2.1. It has not yet been four years since I purchased the Academic package that offered four years of updates. Anyone else seeing similar issues? |
#42
|
|||
|
|||
Re: Received Free PT 12 upgrade question
Same issue happening here for a few weeks now. Last I heard from Jeffro was that they are looking into it. I have posted on several threads to get someones attention from Avid to see what the update is but no response as of yet. I did contact support through my Avid account/Support Center/Access the Support Center and created a case. Since it was Christmas and now the weekend, I will have to wait and see what the rep I am speaking with says.
__________________
System Specs: http://duc.avid.com/member.php?u=108915 Audio Reel: http://www.wacc.net/ https://soundcloud.com/13guatamas13 |
#43
|
||||
|
||||
Re: Installers/Product reverting to previous versions for Pro Tools 12 Student/Academ
FYI: my account has been restored and I have proper access to latest PT 12.4 download directly from the website.
|
#44
|
|||
|
|||
Re: Installers/Product reverting to previous versions for Pro Tools 12 Student/Academ
Mine are stuck are 12.2, Ive been waiting a while. Strange situation really.
|
#45
|
|||
|
|||
Re: Installers/Product reverting to previous versions for Pro Tools 12 Student/Academ
Quote:
I am still in the process of getting mine restored. Support has been responsive and I hope I am good to go with 12.4 soon in my acccount
__________________
System Specs: http://duc.avid.com/member.php?u=108915 Audio Reel: http://www.wacc.net/ https://soundcloud.com/13guatamas13 |
#46
|
|||
|
|||
Re: Installers/Product reverting to previous versions for Pro Tools 12 Student/Academ
Can I ask Support here or is it elsewhere?
|
#47
|
|||
|
|||
Re: Installers/Product reverting to previous versions for Pro Tools 12 Student/Academ
You can ask here but since I have posted on several threads I don't get much of a response. Maybe its just me asking for too much :/. If you log into your Avid account and under Support/Access the Support Center you can start a case there
FYI, My account has been sorted and I now see Pro Tools 12.4 in my Account. Thank you Avid Customer Support.
__________________
System Specs: http://duc.avid.com/member.php?u=108915 Audio Reel: http://www.wacc.net/ https://soundcloud.com/13guatamas13 Last edited by guatamas; 12-27-2015 at 05:36 PM. |
#48
|
|||
|
|||
Re: Installers/Product reverting to previous versions for Pro Tools 12 Student/Academ
I was in communication with Avid Support via email (took long enough to work out how to contact them via email but I managed it) and after pestering, my account has been sorted. I see some here have also seen the fix so hopefully most people should see the latest versions in their accounts now or over the next few days.
|
#49
|
|||
|
|||
Re: Installers/Product reverting to previous versions for Pro Tools 12 Student/Academ
Hello,
My account is also only showing "Pro Tools Academic 12.2.1" I did install 12.3 when it came out and only noticed that when trying to upgrade to 12.4. Thanks for any help. |
#50
|
|||
|
|||
Pro Tools 12.4 not showing in account
My PT 12.4 doesn't show in my student account at all. I have the 10/11/12 upgrade in my iLok. I use PT 12.3 but it downloaded through the application manager. PT 12.3 and 12.4 don't show in my account. The highest PT in my account shows is 12.2.1. Where is my 12.4? Does AVID have favorites and pick and choose who they give the first updates too or something?
And why can't I change my email on my own, on their main website like EVERY OTHER WEBSITE ON THE WEB?
__________________
AVID Pro Tools 12.2 Windows 10 Pro Intel i7-4800MQ @3.7GHz GTX870M 3GB 32GB DDR3L-1600 |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Can you sell/transfer academic/student versions of PT10? | evernaut | Pro Tools 10 | 3 | 04-26-2014 03:26 PM |
Pro Tools 11 - Sound? Recalls from previous versions? | darkwing_duc | Pro Tools 11 | 1 | 06-10-2013 04:16 AM |
Pro Tools 10 Academic Student | Anonkz | Windows | 2 | 05-03-2012 04:31 PM |
regions reverting to previous versions while doing | Bookerv12 | Pro Tools TDM Systems (Mac) | 155 | 06-08-2007 08:20 AM |
Reverting to Previous Version | aliengroover | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 0 | 02-07-2004 09:11 PM |