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  #1  
Old 08-31-2017, 12:15 AM
MYNAMEISNOBODY MYNAMEISNOBODY is offline
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Default 12.8 license [solved]

Hi, I'm on PT 12.5. an I want to update to 12.8.
Downloaded 12.8 from my account but how do I update my license in ilok?

thanks!

Last edited by MYNAMEISNOBODY; 08-31-2017 at 12:44 AM.
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  #2  
Old 08-31-2017, 01:32 AM
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Default Re: 12.8 license

If you have an active subscription and a valid license on your ilok you should be fine.

You can see that in your Avid account!
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  #3  
Old 08-31-2017, 01:51 AM
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Default Re: 12.8 license

From 12.6 there was a licence update required. This was done in your ilok account. Have a look here.
http://duc.avid.com/showthread.php?t=385374
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  #4  
Old 08-31-2017, 02:32 AM
MYNAMEISNOBODY MYNAMEISNOBODY is offline
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Default Re: 12.8 license

thank you! PT 12.5 is/was my frist PT installation.
I tried to update to 12.6. some time ago and it did not work. drove me nuts so I reinstalled 12.5.
I will try to install 12.8. - hope it works but it looks like nothing has changed in my ilok since then ...

protools perpetual bundle ... deposit 28.9.2016
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  #5  
Old 08-31-2017, 02:24 PM
MYNAMEISNOBODY MYNAMEISNOBODY is offline
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Default Re: 12.8 license

Installed 12.8. -> license not runing

is there a trick to refresh the license - pressed the "refresh" button in ilok 97 times
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  #6  
Old 08-31-2017, 03:34 PM
john1192 john1192 is offline
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Default Re: 12.8 license

Quote:
Originally Posted by MYNAMEISNOBODY View Post
Installed 12.8. -> license not runing

is there a trick to refresh the license - pressed the "refresh" button in ilok 97 times
did you move the license onto your iLok ?? in iLok manager .. if not it is in your account but not on your iLok .. make sense ??
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  #7  
Old 08-31-2017, 04:46 PM
MYNAMEISNOBODY MYNAMEISNOBODY is offline
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Default Re: 12.8 license

hey - yes, i moved it but it was the exact license (<12.6.)
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  #8  
Old 08-31-2017, 05:55 PM
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Default Re: 12.8 license

I verified that the Release Limit date (Show Details in iLok License Manager) is set to authorize 12.8.

What's the exact error you are getting? Please reply with a screenshot if possible.

What's the specific version of iLok License Manager you have installed?

Thanks!
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  #9  
Old 08-31-2017, 06:24 PM
MYNAMEISNOBODY MYNAMEISNOBODY is offline
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Default Re: 12.8 license

I updated the license manger on my offline computer and now it works!
Seems like the LM-versions on the online and offline computer have to be the exact same.

Unfortunately i still get those 9173 error. I was hoping that 12.8. will fix that.
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  #10  
Old 09-01-2017, 05:00 PM
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Default Re: 12.8 license

Quote:
Originally Posted by MYNAMEISNOBODY View Post
I updated the license manger on my offline computer and now it works!
Seems like the LM-versions on the online and offline computer have to be the exact same.
No, just need to have 3.1.6/higher installed to avoid this error.
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